Trends

Star Entertainment’s system issues cause gaming machine shutdown

Star casinos shut down all electronic pokies due to a system disruption, risking losses and penalties under new Queensland regulations.

July 16-gaming-news

Headline

Star casinos shut down all electronic pokies due to a system disruption, risking losses and penalties under new Queensland regulations.

Context

OUR TAKE The shutdown of electronic gaming machines will result in a significant decrease in the company’s revenue. The Star has previously faced questions about whether it should continue to hold a casino licence, and its management team has been widely criticised for negligence. The new regulations have forced the company to upgrade its systems, and failure to comply with these regulations will undoubtedly add to the company’s difficulties. –Yasmine Luo, BTW reporter Star Entertainment Group of Australia was forced to switch off all electronic gaming machines at its Sydney, Brisbane, and Gold Coast casinos due to system performance issues during a planned upgrade for cashless gaming.

Evidence

Pending intelligence enrichment.

Analysis

Currently, Star Entertainment and Konami , its external provider are working to address the issues as soon as possible. “Treasury Brisbane, The Star Gold Coast, and The Star Sydney remain open with table games,” a spokesperson said. Previously, The Star was accused of offering unrestrained gambling and loose management practices, resulting in a $100 million fine for allowing money laundering in 2022. Questions have been raised about the suitability of the company to hold a casino licence. Despite these challenges, the company appointed Steve McCann as its CEO and managing director last month. Also read: China softens stance on gaming industry after $80 billion market value drop

Key Points

  • Star casinos shut down all the electronic gaming machines due to systems disruption.
  • The Star’s upgrade failure could lead to significant losses and penalties due to new Queensland regulations.

Actions

Pending intelligence enrichment.

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