• Over 1.5 million Singtel customers upgraded to 5G+ Priority, offering up to four times faster speeds and ultra-low latency.
  • Network slicing now available to consumers, providing guaranteed access even in high-traffic areas.

What happened: Singtel launches World’s first Consumer-Grade 5G network slicing with 5G+ upgrade

Singtel has launched its 5G+ service, becoming the first telecom operator globally to extend comprehensive 5G network slicing capabilities from enterprises to the consumer market. This rollout automatically upgrades all existing 5G users to Singtel 5G+, utilizing the low-band 700 MHz spectrum. Customers can further enhance their plans for improved speed and experience. As of May 2025, over 1.5 million Singtel customers with eligible plans have been upgraded to 5G+ Priority, unlocking up to four times faster speeds, ultra-low latency, and guaranteed network access, even in high-traffic areas like stadiums, MRT stations, and central business districts.

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Why it’s important

This development democratizes advanced 5G capabilities, previously reserved for enterprise applications, by bringing them to everyday consumers. With the integration of network slicing, users experience enhanced connectivity, ensuring seamless performance even in congested environments. Beyond speed and reliability, Singtel 5G+ includes real-time cyber threat protection, offering 24/7 detection and blocking of malicious content for both local and roaming users.

Singtel’s initiative also supports various industries. At Changi Airport, a Terminal 3 pilot program utilizes 5G slicing to test autonomous vehicles for baggage handling and video analytics. Additionally, a “5G dome” enables aircraft to wirelessly upload telemetry data upon arrival, streamlining maintenance processes.

Singtel’s initiative also supports various industries. At Changi Airport, a Terminal 3 pilot program utilizes 5G slicing to test autonomous vehicles for baggage handling and video analytics. Additionally, a “5G dome” enables aircraft to wirelessly upload telemetry data upon arrival, streamlining maintenance processes.

By extending 5G network slicing to consumers, Singtel not only enhances user experience but also sets a precedent for telecom operators worldwide, highlighting the potential of 5G technology in transforming both enterprise and consumer connectivity.