Trends
Colt tests agentic AI with Microsoft for enterprise pricing
Colt and Microsoft test agentic AI to automate enterprise network pricing and reduce telecom quote times for complex connectivity deals.
Headline
Colt and Microsoft test agentic AI to automate enterprise network pricing and reduce telecom quote times for complex connectivity deals.
Context
Colt Technology Services has worked with Microsoft to build a proof-of-concept agentic AI engine designed to automate parts of its enterprise sales process. The tool focuses on one of the more complex steps in telecom procurement: generating accurate pricing quotes for large infrastructure deals. Pricing global connectivity services can be complicated. Enterprises often operate across multiple countries, with different service levels, network routes, and contract terms. According to Colt, this complexity can slow down negotiations and delay service deployment.
Evidence
Pending intelligence enrichment.
Analysis
The new AI system aims to streamline this step. Colt and Microsoft trained the agent in just three days to generate pricing proposals across most of the company’s markets. Early results suggest the engine can deliver quotes with around 99% accuracy , reducing turnaround times from several days to roughly 10 minutes . The quotes generated by the AI are still reviewed by Colt staff before being sent to customers. The companies describe the tool as a proof of concept rather than a fully deployed product. Colt says it plans to expand agentic AI across the customer journey, potentially covering areas such as onboarding and service management. Agentic AI refers to systems capable of performing tasks autonomously, making decisions, and executing workflows without constant human direction. Such technologies are increasingly explored in enterprise operations, although many deployments remain experimental. Also Read: https://btw.media/en/allit-infrastructure/o2-telefonica-germany-adopts-ai-for-network-operations/
Key Points
- Colt Technology Services and Microsoft have developed an agentic AI engine to simplify enterprise network pricing.
- The system reportedly cuts quotation time from days to around 10 minutes , though human oversight remains.
Actions
Pending intelligence enrichment.
