Companies
Interview with Iqbal Bahar Zahid: Optimax aims for top customer service
In the exclusive interview with Iqbal Bahar Zahid, CEO of Optimax Communication Limited, BTW discovered the scale of Optimax’s services worldwide, how Optimax provides high-quality service to our customers and what are Optimax’s new plans to cope with market changes. Q: What is the scale of Optimax’…
Headline
In the exclusive interview with Iqbal Bahar Zahid, CEO of Optimax Communication Limited, BTW discovered the scale of Optimax’s services worldwide, how Optimax provides high-quality service to our customers and what are Optimax’s new plans to cope with market changes. Q: What is…
Context
In the exclusive interview with Iqbal Bahar Zahid , CEO of Optimax Communication Limited , BTW discovered the scale of Optimax’s services worldwide, how Optimax provides high-quality service to our customers and what are Optimax’s new plans to cope with market changes. We have more than 3,500 small office and home users and more than 2,000 corporate clients globally, including government offices, national and multinational corporations, embassies and foreign missions, international donor offices and international financial organisations, hotels, airlines, telecommunication companies, buy-to-let, and more.
Evidence
Pending intelligence enrichment.
Analysis
Optimax leads the top five national ISPs in Bangladesh in terms of network and number of customers, but we are ranked first in terms of service. Optimax Communication Limited has an extensive business network and service coverage globally. We have offices and service centres in several key markets including North America, Europe, Asia Pacific and the Middle East. Our services not only cover major cities, but also reach out to many regional markets, ensuring that we can provide localised support and solutions to our customers everywhere. Our global network of operations enables us to respond quickly to changes in the marketplace and provide tailored services to customers in different regions. Our mission is to ensure and provide a high level of quality service to a limited number of clients. We do not believe in grabbing a large number of clients, we prefer to make long-term bundles with our existing clients with a high level of satisfaction and unrivaled service. We can assure our clients that no one can match our level of service and care for our valued clients. It is one big family with all the clients and professionals of Optimax. We would like to grow closer to our customers. Optimax will become a high level customer service brand.
Key Points
- In the exclusive interview with Iqbal Bahar Zahid, CEO of Optimax Communication Limited, said they are ranked first in terms of service.
- Optimax’s mission is to ensure and provide a high level of quality service to a limited number of clients.
Actions
Pending intelligence enrichment.
