M1 Limited: Driving 5G innovation and digital transformation in Singapore

M1 Limited: Driving 5G innovation and digital transformation in Singapore is profiled by BTW Media because published evidence links it to internet infrastructure, governance, operational dependencies, or market visibility.

• Founded in 1997, M1 Limited is a leading telecommunications provider in Singapore and a subsidiary of Keppel Corporation.
• First digital network operator in Singapore, offering mobile, fixed-line, and fibre services to over two million customers.

M1 Limited: Digital transformation and innovation

In its pursuit of digital excellence, M1 embarked on a significant transformation journey, aiming to become a cloud-native organisation. This initiative involved replacing 70% of its legacy systems with modern, cloud-based solutions, enabling the company to offer more personalised services and respond swiftly to market demands. Collaborations with industry leaders, such as Salesforce, have been instrumental in this transition, allowing M1 to harness advanced technologies for enhanced customer engagement. ​

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M1 Limited: Advancements in 5G technology

M1 has been at the forefront of 5G deployment in Singapore. In collaboration with StarHub, M1 secured one of the nation’s two nationwide 5G standalone network licences in 2020, marking a significant milestone in Singapore’s telecommunications landscape. The company has also partnered with technology giants like Nokia to build out its 5G network, aiming to provide nationwide coverage by 2025. ​

M1 Limited: Enterprise strategy and beyond

Beyond consumer services, M1 has been transforming from a traditional telco to a technology provider, focusing on delivering digital solutions for enterprises. By leveraging data analytics, M1 offers highly personalised services, rapidly customising products and solutions to meet specific business needs. The company plans to continue harnessing the power of 5G and ICT technologies, such as hybrid cloud, to deliver innovative digital solutions for its enterprise customers, ultimately creating a positive impact on their clients’ end users. ​

M1 Limited: Sustainability initiatives

M1 is committed to enhancing sustainability within Singapore’s telecom industry. The company has implemented eco-friendly measures, such as installing solar panels at base transceiver stations (BTS) and utilising smart network management technology to reduce energy consumption during low traffic periods. These initiatives have led to a 20% reduction in electricity usage at each site, equivalent to saving about 4,800 kWh per year per site.