Trends

Boosting Innovation and Security: Vonage’s Collaboration with AWS

AuthorBTW Editorial

Reading Time2 min

PublishedFebruary 23, 2024

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Headline

Context

Vonage has joined forces with Amazon Web Services (AWS) to millions of AWS developers via AWS Marketplace.This strategic collaboration is set to combine Vonage’s platform, which leverages communications APIs and network APIs connecting to communications service provider (CSP) networks, with Ericsson’s 5G network capabilities and AWS services. The aim is to provide a suite of solutions that empower customers to develop innovation and enhance overall customer experience. According to Omdia’s Cybersecurity Decision Maker Survey 2023, 92% of organizations encountered a security incident or breach in the previous 12 months. Furthermore, imposter scams in the US led to $2.6 billion in losses in 2022, as reported by the Federal Trade Commission. The escalating fraud risk poses a significant challenge for businesses, necessitating effective mitigation strategies.The upcoming Vonage Fraud Protection solution, soon to be accessible on AWS Marketplace, will feature Vonage’s CAMARA-based API SIM Swap, Fraud Defender solution enhanced by AWS generative AI services, and Verify and Number Insights APIs coupled with Amazon Rekognition. This initiative underscores Vonage’s commitment to introducing solutions that harness the power of network APIs at an accelerated pace.

Evidence

Pending intelligence enrichment.

Analysis

Also read: Amazon plans two AWS data centres for $10 billion in Mississippi One of the functionalities of the SIM Swap network API is to help developers ascertain whether a phone number recently underwent a SIM card change involving fraud. Additionally, Vonage’s advanced Fraud Defender API will proactively identify fraud indicators, while the Vonage Verify API enables secure silent authentication and the Vonage Number Insights API offers Fraud Scoring capabilities.The fraud detection capabilities will receive a significant boost through support from AWS generative AI services, offering businesses enhanced protection against mobile fraud while simultaneously elevating the customer experience. Also read: Nikola founder Trevor Milton sentenced to four years: Tech fraud is harming security Niklas Heuveldop, Vonage CEO and head of business area global communications platform for Ericsson, highlighted the collaboration’s significance, “Through our collaboration with AWS, we are poised to expedite the integration of communications and network APIs into applications, paving the way for novel product offerings benefiting both AWS and Vonage clientele.” Nick Laidlaw, CTO at Voicify, emphasized the value of this enhanced security solution.

Key Points

The forthcoming Vonage Fraud Protection solution will include Vonage’s CAMARA-based API SIM Swap, Fraud Defender solution powered by AWS generative AI services, and Verify and Number Insights APIs integrated with Amazon Rekognition.
Vonage’s collaboration with AWS positions it to accelerate the integration of communications and network APIs into applications, enabling the development of innovative products that benefit both AWS and Vonage customers.