Governance
Australia plans to introduce a law against online scams
Australia will introduce a law mandating internet companies to proactively prevent online scams, with substantial fines for non-compliance.

Headline
Australia will introduce a law mandating internet companies to proactively prevent online scams, with substantial fines for non-compliance.
Context
OUR TAKE By imposing hefty fines, the government is forcing tech giants to finally prioritise user safety. The responsibility for ensuring user safety should be shared by all participants, not just the government. Australia’s new enforcement will regulate these companies’ heightened awareness of their content, thereby collectively building a safer Internet. –Ashley Wang, BTW reporter Australia plans to introduce a law by the end of the year mandating internet companies to proactively prevent online scams, otherwise, substantial fines will be implemented, according to the Australian Competition and Consumer Commission (ACCC). This move, aimed at enhancing consumer protection, could lead to a significant confrontation with major tech companies.
Evidence
Pending intelligence enrichment.
Analysis
The ACCC and the treasury department are in discussions with internet, banking, and telecommunications firms to develop a mandatory, enforceable anti-scam code. This code will require companies to take reasonable steps to protect users, including offering effective complaint services. The urgency for such legislation is underscored by the sharp rise in scam-related losses, which have tripled to $1.8 billion from 2020 to 2023, driven by increased online activity during the pandemic. Currently, only telecommunications providers in Australia are subject to specific anti-scam regulations. However, the ACCC is pushing for broader laws to hold all relevant industries accountable. Also read: 4 dark web scams that fool even the experts Also read: Clone phishing: The sneaky scam targeting your inbox
Key Points
- Australia will introduce a law by the end of the year mandating internet companies to proactively prevent online scams, with substantial fines for non-compliance.
- To enhance consumer protection and address the scam-related losses during the pandemic, the proposed legal liability may create tensions between Australia and the tech industry.
Actions
Pending intelligence enrichment.




