Trends

Optimax to establish a high-level customer service department

AuthorBTW Editorial

Reading Time2 min

PublishedSeptember 6, 2024

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Headline

Context

OUR TAKE Optimax Communication Limited is a leading global communications service provider headquartered in Bangladesh. In the exclusive interview with Iqbal Bahar Zahid, Director of Optimax, BTW learned that In order to provide prompt and reliable service to customers, optimax has set up branch offices at different locations. They try to reach customers in the shortest time possible to provide the best service. –Zora Lin, BTW reporter Optimax will establish a high-level customer service department that will respond to any complaint within a minute, which helps to establish Optimax as a high-level customer service brand, according to BTW’s exclusive interview with Optimax.

Evidence

Pending intelligence enrichment.

Analysis

“Optimax leads the top five ISPs in Bangladesh in terms of network and number of customers, but we are number one in terms of service.” said Iqbal Bahar Zahid , Director of Optimax. “We will end the day with zero complaints, reaching our customers beyond their expectations, and we will proactively identify any issues regarding the service with extra care.” So far, Optimax has more than 3,500 small office and home users worldwide, as well as more than 2,000 corporate customers, including government offices, national and multinational corporations, embassies and foreign missions, international donation offices, and more. Also read: What modes does an interoperable communications system use?

Key Points

In an exclusive interview with Optimax, BTW discovered that Optimax reaches customers within the shortest time to give the best services.
Optimax has more than 3,500 small office and home users and more than 2,000 business customers.