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Global Trends

Global market trend intelligence tracks cloud service, regional ISP, national telecom, data centre, and institutional infrastructure signals across global internet infrastructure markets. BTW.

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Editorial image for OpenAI unveils search product challenging Google on Monday.

Global Cloud Services Trends

OpenAI unveils search product challenging Google on Monday

OpenAI announced that it will unveil a search product equipped with artificial intelligence capable of rivaling the search giant Google on Monday. New version of ChatGPT Research and development on OpenAI‘s search functionality have been underway since the past. However…

May 10, 2024
AI in customer service

Global Cloud Services Trends

Companies harness Retell AI for automated phone support

Retell AI’s customisable voice agents leverage AI and NLP technologies to automate customer service tasks.

May 10, 2024
Amazon's CTO

Global Cloud Services Trends

Amazon’s CTO unveils meeting-summarising app

The move suggests a growing trend towards AI-driven solutions for optimising work processes across industries.

May 10, 2024
Shopify shares plunge 18% as it leans into AI investments

Global Cloud Services Trends

Shopify shares plunge 18% as it leans into AI investments

Shopify’s stock tumbled after the company reported first-quarter results and it has prioritised investments in AI.

May 9, 2024
Amazon enters into a contract with Telefónica

Global Cloud Services Trends

Amazon enters into a contract with Telefónica

Amazon announced its entry into the European 5G network market through a cloud contract with Telefónica on May 7. Entering the 5G market The global communication cloud market is expected to grow from $19.7 billion in 2021 to $108.7 billion by 2030. This is anticipated to provide…

May 9, 2024
Google employees question execs over ‘decline in morale’ after blowout earnings

Global Cloud Services Trends

Google employees question execs over ‘decline in morale’ after blowout earnings

Google employees questioned leadership about cost cuts, layoffs and “morale” issues following the company’s first-quarter earnings report

May 9, 2024
The depth of tech layoffs: A closer look

Global Cloud Services Trends

The depth of tech layoffs: A closer look

As data from Layoffs.fyi starkly illustrates, the tech sector has witnessed a marked escalation in job cuts. As we delve into the intricacies of this trend, it becomes evident that the ramifications of tech layoffs extend far beyond mere numbers, prompting urgent reflections on…

May 9, 2024
Tech layoffs unveiled: Investigating their origins

Global Cloud Services Trends

Tech layoffs unveiled: Investigating their origins

The tech industry, often heralded for its rapid growth and innovation, also experiences its fair share of setbacks. One such setback is the occurrence of layoffs, which can send shockwaves through both the industry and the broader economy. Understanding when these layoffs began…

May 9, 2024
Deciphering the drivers behind tech layoffs

Global Cloud Services Trends

Deciphering the drivers behind tech layoffs

The global tech industry is experiencing a significant surge in layoffs, impacting organisations like Amazon, Google, and Meta, alongside various startups. As the world grappled with the aftermath of the COVID-19 pandemic and geopolitical tensions escalated, the tech sector faced…

May 9, 2024
4 major ways AI governance can deliver trustworthy AI

Global Cloud Services Trends

4 major ways AI governance can deliver trustworthy AI

AI governance is a set of standards, principles, and frameworks that prescribe ethical, responsible, and safe development and deployment of AI technologies. On one hand, it addresses potential challenges and risks of developing and using AI. On the other, it promotes the positive…

May 9, 2024
Who owns Grok AI?

Global Cloud Services Trends

Who owns Grok AI?

Grok is a generative AI chatbot developed by xAI based on a Large Language Model (LLM). We can’t say Grok belongs to any one person, it’s a joint effort by Elon Musk and xAI’s staff. Since xAI has open-source the underlying code for the Grok AI model, and the model is licensed…

May 9, 2024
Exploring quantum AI software: Definition, features and applications

Global Cloud Services Trends

Exploring quantum AI software: Definition, features and applications

QAI software is an emerging field of research aimed at combining quantum computing techniques with AI technologies.

May 9, 2024
How to use Google DeepMind in different domains

Global Cloud Services Trends

How to use Google DeepMind in different domains

Different uses demonstrate the great potential and value of DeepMind technology in healthcare, climate modelling and scientific research.

May 9, 2024
4 key things to know about DDoS attacks

Global Cloud Services Trends

4 key things to know about DDoS attacks

DDoS attacks can overload websites or networks, rendering them unusable and damaging the reputation and finances of the target.

May 9, 2024
How to prepare for cyber attacks? Some tips you need to know

Global Cloud Services Trends

How to prepare for cyber attacks? Some tips you need to know

Cyber attacks utilise complex tactics for control, theft, and disruption, posing significant challenges for effective prevention.

May 9, 2024
AI governance is critical for the benefit of humanity

Global Cloud Services Trends

AI governance is critical for the benefit of humanity

AI governance refers to the policies, processes, and frameworks that ensure the responsible development, deployment, and use of artificial intelligence (AI) systems. It involves establishing guidelines, regulations, and oversight mechanisms to address the ethical, legal, and…

May 9, 2024
OpenAI fights misinformation with tech collaboration

Global Cloud Services Trends

OpenAI fights misinformation with tech collaboration

OpenAI has launched a tool that can detect images created by its text-to-image generator, DALL-E 3, a Microsoft-backed startup. The tool correctly identified images created by DALL-E 3 about 98% of the time in internal testing and can handle common modifications like compression…

May 9, 2024
15 EU companies to co-license big tech access to EU cloud data

Global Cloud Services Trends

15 EU companies to co-license big tech access to EU cloud data

Deutsche Telekom, Airbus and other 15 EU companies have criticised a proposal that to allow big tech to bid for EU cloud computing contracts.

May 9, 2024
PLANET partners with CHEWA to promote sustainability practices

Global Cloud Services Trends

PLANET partners with CHEWA to promote sustainability practices

PLANET and CHEWA collaborate to promote sustainability, starting with EV charging stations, aiming for a Zero-Carbon society.

May 9, 2024
Chunghwa Telecom Group launches corporate sustainability initiative on Earth Day

Global Cloud Services Trends

Chunghwa Telecom Group launches corporate sustainability initiative on Earth Day

Chunghwa Telecom Group launches a sustainability initiative with Chairman Kuo and Tai Tzu-Ying, focusing on net-zero, network expansion.

May 9, 2024