INCM hosts first telecommunications fraud seminar in Maputo

INCM hosts first telecommunications fraud seminar in Maputo is profiled by BTW Media because public-source evidence links it to internet infrastructure, governance, operational dependencies, or market visibility.

• The first seminar on telecommunications fraud was held in Maputo, Mozambique.
• Key stakeholders gather to address growing challenges in cybersecurity.
• The government emphasises the collective responsibility of citizens and organisations in combating cyber fraud.

August 1, 2024, in Maputo, Mozambique, the first seminar titled “Coordination, Collaboration, and Cooperation for Security and Resilience in Communications” was held to address the urgent need for enhanced cybersecurity measures in the telecommunications sector. This event was organised by the National Communications Authority (INCM) in collaboration with the Attorney General’s Office (PGR) and the Bank of Mozambique. A follow-up session focusing on secure and resilient communications is scheduled for August 2.

Current state of cybersecurity in telecommunications

The seminar aimed to bring together key stakeholders, including mobile network operators, telecommunications service providers, and representatives from the banking sector, to discuss crucial topics related to the security of telecommunications networks. The growing challenges posed by cyber fraud highlight the necessity for coordinated strategies to enhance cybersecurity across the sector.

Key discussion points included:

1. Current situation regarding telecommunications fraud and electronic payment methods.
2. Assessment of the efficiency and effectiveness of fraud reporting platforms.
3. Evaluation of the legal framework concerning communication security.

“Ensuring security in telecommunications and electronic payment systems is not solely a governmental responsibility; it is a collective mission that requires active participation from all.”

Amilton Alissone, Deputy Minister of Transport and Communications

During the opening remarks, Deputy Minister of Transport and Communications, Amilton Alissone, emphasised the government’s commitment to enhancing technological and intelligence capabilities to combat ongoing threats. He stated, “Ensuring security in telecommunications and electronic payment systems is not solely a governmental responsibility; it is a collective mission that requires active participation from all.”

The seminar also highlighted the importance of public awareness. Alissone noted, “It is imperative that all citizens are informed and empowered to recognise and report fraudulent activities in the digital environment,” underscoring the need for a culture of vigilance against cyber threats.

Legal Framework and Stakeholder Responsibilities

The Deputy Attorney General, Amabélia Chuquela, provided insights into the rising incidences of cyber fraud, reporting that the Public Ministry processed 286 criminal cases related to such fraud in the first half of 2024, with the cities of Maputo and the provinces of Niassa and Zambézia recording the highest numbers. Additionally, a total of 508 cases related to electronic payment fraud were reported in the same period.

The INCM emphasised the importance of establishing a robust reporting platform for fraud. This platform registered 62 complaints in the first half of 2024, resulting in significant actions against criminal activities across various provinces.

The Chairperson of the INCM, Helena Fernandes, reaffirmed the organisation’s commitment to protecting communication infrastructures and consumer rights in telecommunications services. She highlighted the importance of collaborative efforts among all stakeholders to ensure a secure and resilient communications environment in Mozambique.

The event served as a crucial step towards enhancing cybersecurity and addressing the growing threat of cyber fraud within the telecommunications sector, marking a significant milestone in collective efforts to safeguard Mozambique’s digital landscape.

About INCM

The National Communications Authority (INCM) is responsible for regulating the telecommunications and postal sectors in Mozambique. Established to promote the development of quality communication services, INCM strives to create a competitive environment that ensures universal access to communication services. The organisation is dedicated to protecting consumer rights and ensuring the security of communication infrastructures, actively collaborating with various stakeholders to address the evolving challenges in the digital landscape.