Pegasystems Inc.

The entity sits on the left and its connections fan out by role on the right; the graph shows each group’s most confident connections, and the full list below carries every relationship.

Full list

• Pega's real test is the case that comes back three months later

  Pegasystems has spent decades turning rules, assignments and records into long-running enterprise cases. That history gives Pega a plausible answer to the problem of governing AI agents, but not a free pass. A useful system must keep the right state after a model changes, a connector fails, a policy is revised and a human sends the exception back. The winning metric is not a generated workflow or a fluent recommendation. It is the share of decisions accepted, cases completed correctly and work that does not return to the queue.

  Primary articlePublished 2026-07-11