GenAI and CAI are both types of aAI and both use NLP, however, they are used for different purposes and have distinct characteristics.
CAI has emerged as a transformative technology that enables businesses to deliver seamless and personalised customer experiences at scale.
Conversational AI is enabled by technologies that understand, respond to, and learn from customer interactions.
It finds applications in various domains, including customer service, virtual assistants, healthcare, education, and entertainment.
AI systems like ChatGPT can inadvertently generate sophisticated malware, evading traditional detection methods.
Conversational AI is a rapidly evolving field with numerous opportunities and challenges, which engages in human-like conversation.
ChatGPT exemplifies the capabilities of conversational AI by interacting with users in a natural and engaging manner.
Conversational AI systems are programmed to understand and respond to human input, typically through text or speech.
Power Virtual Agents, one of the 4 parts of Microsoft Power Platform, empowers businesses to create sophisticated, AI-driven chatbots.
Automation powered by AI and cognitive computing streamlines tasks, optimises workflows, and enhances efficiency in various industries.
Problem-solving abilities are crucial in cognitive computing for tackling complex challenges and generating effective solutions.
Text mining involves converting unstructured textual data into a structured format to uncover meaningful patterns and insights.
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