Mercedes-Benz unveils AI-enhanced MBUX virtual assistant for personalized driving experience

  • Revolutionary AI integration for a natural and personalized driving interface.
  • Customizable MBUX Virtual Assistant with predictive and empathetic features.

Mercedes-Benz is enhancing its in-car voice assistant with generative AI, running on the next-gen MB.OS operating system. The upgraded MBUX Virtual Assistant aims to provide a more human-like interface, offering personalized and predictive interactions for drivers. Examples include playing morning news upon entering the vehicle or suggesting dialing into a meeting based on the owner’s calendar. The voice assistant, part of the MBUX system introduced in 2018, will utilize large-language models for natural dialogue and feature personality traits like natural, predictive, personal, and empathetic. The assistant can be customized to fit the driver’s preferences. Mercedes is not disclosing the specific company behind its generative AI technology. The company previously mentioned testing OpenAI‘s ChatGPT for its cars but did not confirm its use in the latest press release. The first cars with MB.OS are expected in 2025 with the Mercedes Modular Architecture. The Concept CLA offers a preview of these vehicles, featuring added videoconferencing options and Surround Navigation with 3D graphics powered by Unity’s game engine.

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Mercedes-Benz revolutionizes driving experience with next-gen AI-powered MBUX virtual assistant

The upgraded MBUX Virtual Assistant by Mercedes-Benz, powered by generative AI on the next-generation MB.OS operating system, signifies a significant step in integrating artificial intelligence into automotive technology for a more intelligent and personalized driving experience.

This advancement aims to make driving more natural and tailored to individual preferences. Examples include predictive features, such as playing morning news upon entering the vehicle or suggesting joining a meeting based on the owner’s calendar. The MBUX Virtual Assistant, part of the 2018-introduced MBUX system, utilizes large-language models for natural dialogue and boasts personality traits like being natural, predictive, personal, and empathetic. Drivers can customize the assistant to match their preferences, including tone and speaking style.Mercedes-Benz has not disclosed the specific company providing the generative AI technology. While the company previously mentioned testing OpenAI’s ChatGPT, it is not confirmed in the latest press release.

The first cars featuring MB.OS are expected in 2025 with the Mercedes Modular Architecture. The Concept CLA offers a glimpse of these vehicles, featuring added videoconferencing options and Surround Navigation with 3D graphics powered by Unity’s game engine. This technological advancement reflects the automotive industry’s keen interest in leveraging generative AI to enhance in-car experiences.

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