- Solidarity Community FCU partners with Mahalo Banking to enhance digital banking, including online account opening, loan initiation, and digital donations.
- The collaboration introduces neurodiversity support, fraud protection, and seamless integration with Solidarity’s Keystone core banking system.
What happened: Solidarity Community upgrades digital banking with Mahalo
Solidarity Community Federal Credit Union has partnered with Mahalo Banking to enhance its digital banking services. The credit union will deploy Mahalo’s digital banking platform, designed to streamline online banking processes such as account opening, loan initiation, and donations through Mahalo’s integrated digital donation platform. The platform will also feature Mahalo’s Credential Assurance Technology (CAT) to protect members from fraud and the Thoughtful Banking technology, which offers neurodiverse functionalities like colour-blindness support and left- and right-hand mode options. This collaboration will integrate directly with Solidarity’s existing Keystone core banking system, provided by Corelation. Amy Benner, CEO of Solidarity, highlighted that Mahalo’s focus on neurodiversity sets it apart from other providers, aligning with the credit union’s commitment to offering a secure, accessible, and user-friendly digital experience for all members.
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Why it is important
The partnership between Solidarity Community Federal Credit Union and Mahalo Banking is important because it marks a significant step towards improving the accessibility, security, and functionality of digital banking services for credit union members. By streamlining online banking processes like account opening and loan initiation, Solidarity can offer a more efficient and user-friendly experience. The inclusion of features like digital donations and fraud protection through Credential Assurance Technology (CAT) enhances both convenience and security for members.
Moreover, Mahalo’s Thoughtful Banking technology, designed to support neurodiverse users, ensures that the digital platform is inclusive, catering to a wider range of member needs. This upgrade also strengthens Solidarity’s commitment to providing innovative financial services that meet the evolving needs of its members, positioning the credit union to compete in an increasingly digital financial landscape.
