- Vonex now services Australia’s largest independent tyre and wheel distributor.
- Advanced call centre solution deployed using Microsoft Teams.
- NTAW endorses Vonex for their reliable and collaborative service approach.
Vonex has announced a new service partnership with National Tyre & Wheel, marking a key expansion of their enterprise communication solutions. The service includes a sophisticated call centre setup powered by Microsoft Teams and additional solutions from Channel UC. The successful deployment underscores Vonex’s ability to meet the complex needs of large-scale organizations.
Strategic partnership announced
Vonex has recently begun servicing National Tyre & Wheel Pty Ltd (NTAW), the largest independent tyre and wheel importer and distributor in Australia and New Zealand. This new partnership represents a significant achievement as Vonex supports the communication needs of NTAW’s 400+ employees, including a dynamic 50-seat call centre.
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Innovative communication solution deployment
By integrating Microsoft Teams with solutions from Channel UC, Vonex has successfully implemented an advanced enterprise call centre solution for NTAW. This deployment includes a comprehensive analytics suite, enhancing the capabilities of NTAW’s expansive network.
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Commitment to excellence
Karthik Moorthy, Chief Information & Innovation Officer at National Tyre & Wheel, expressed satisfaction with the choice of Vonex, citing their long-standing trust and the smooth deployment process. This collaboration reflects Vonex’s continued commitment to providing cutting-edge communication services to large-scale enterprises.
