MAMPU: Leading digital transformation in Malaysia’s public sector

  • MAMPU (Malaysian Administrative Modernisation and Management Planning Unit) is a government agency under Malaysia’s Prime Minister’s Department, focused on modernising public sector administration.
  • The agency drives digital transformation in the public sector through the adoption of e-Government solutions, cloud computing, big data analytics, and AI.
  • MAMPU works to streamline government services, reduce bureaucracy, and improve citizen engagement through digital platforms like MyGov and ePerolehan.

MAMPU, a key agency under Malaysia’s Prime Minister’s Department, was established with the goal of modernising and improving the efficiency of public sector management. The agency’s primary focus is on transforming public administration through the adoption of innovative technologies, digital governance, and e-Government solutions. By leveraging digital tools, MAMPU aims to streamline government services, reduce bureaucracy, and improve citizen engagement.


Empowering the Public Sector through Digital Transformation

At the core of MAMPU’s initiatives is its commitment to implementing cutting-edge technology in public services. Through the introduction of various digital platforms and systems, such as the MyGov portal and ePerolehan, MAMPU has enhanced the delivery of government services, making them more accessible, efficient, and transparent. These platforms enable seamless communication between government agencies and citizens, allowing for quicker responses to public inquiries and the digitalisation of administrative processes.

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Innovation and Collaboration in the Digital Space

As part of its ongoing digital innovation strategy, MAMPU is also leading the charge in cloud computing, big data analytics, and artificial intelligence (AI) within the government. By modernising legacy systems and migrating to cloud-based solutions, MAMPU is helping Malaysian public agencies enhance operational efficiency and data security while reducing costs associated with maintaining outdated infrastructure.

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The Road Ahead

Despite these challenges, MAMPU’s continued focus on digitalisation is paving the way for a smarter, more efficient public sector. As Malaysia continues its digital transformation, MAMPU’s work is central to creating a government that is not only more responsive and accessible but also better equipped to meet the demands of an increasingly digital world.

Juno-chen

Juno chen

Juno Chen is an intern reporter at BTW Media. Having studied Media and Data Analytics at the University of Sydney. She specialised in industry insights Contact her at j.chen@btw.media.

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