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    Home » X outage briefly disrupts service before swift recovery
    AI

    X outage briefly disrupts service before swift recovery

    By Zoey ZhuAugust 29, 2024No Comments2 Mins Read
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    • X, the social media platform formerly known as Twitter, experienced an outage on Tuesday night, impacting users in the US, Canada, and the UK.
    • The outage, which lasted less than an hour, saw a significant drop in reports by the end of the hour, indicating a quick recovery.

    OUR TAKE
    The brief outage on X is a reminder of the platform’s vulnerability even as it transitions under its new branding. The rapid recovery may have mitigated some immediate user frustration, but the frequency of such disruptions could erode trust over time. As X continues to evolve, maintaining consistent service will be crucial in retaining user confidence.
    — Zoey Zhu, BTW reporter

    What happened

    Social media platform X, previously known as Twitter, was down for less than an hour on Tuesday night, according to outage tracking website Downdetector.com. The outage affected users primarily in the US, Canada, and the UK, with more than 36,500 reports at its peak around 11:18 p.m. ET. By 11:46 p.m. ET, reports had significantly decreased, with less than 500 outages reported in the US and similar drops in Canada and the UK.

    While the cause of the outage remains unclear, the quick resolution minimised the duration of the disruption. Downdetector tracks outages by collecting status reports from multiple sources, including user submissions. The platform’s ability to recover quickly from such incidents may help reduce potential negative impacts on user experience.

    Also read: How Twitter became valued at less than one-third of Musk’s acquisition price

    Also read: Musk faces lawsuit over delayed disclosure of Twitter stake

    Why it’s important

    The outage on X highlights the ongoing challenges faced by the platform during its rebranding and restructuring phase. Despite the brief duration, the incident underscores the importance of robust infrastructure and rapid response systems to address technical issues. With a global user base, even short-lived disruptions can have widespread effects on user satisfaction and platform reliability.

    Additionally, the quick recovery demonstrates X’s capability to address issues promptly, but frequent outages could lead to a decline in user confidence. As the platform continues to expand and refine its services, ensuring consistent uptime will be key to maintaining user trust and engagement.

    Downdetector outage X
    Zoey Zhu
    • Instagram

    Zoey Zhu is a news reporter at Blue Tech Wave media specialised in tech trends. She got a Master degree from University College London. Send emails to z.zhu@btw.media.

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