Unpacking ITSM: The backbone of modern IT managementMiurio HuangAugust 6, 2024 Information Technology Service Management (ITSM) is a strategic approach to designing, delivering, managing, and improving the way IT is used…
Wells Fargo appoints new tech head, embraces AI innovationj.zhang@btw.mediaJuly 31, 2024 Wells Fargo has appointed Bridget Engle as the new head of technology and Tracy Kerrins to lead a generative AI team, emphasising innovation and modernisation.
