- TSF deployed teams to Mayotte after Cyclone Chido, restoring communication.
- Over 1,500 people were helped reconnect with loved ones through TSF’s efforts.
What happened: TSF restores communication and reconnects families after Cyclone Chido
On 14 December 2024, Cyclone Chido hit the French island of Mayotte, with wind speeds of 220 km/h. The storm caused widespread damage, displacing over 100,000 people and destroying vital infrastructure, including telecommunications. With around 80% of communication sites rendered inoperative, local communities faced significant challenges, exacerbating their emotional and physical distress.
In response, Télécoms Sans Frontières (TSF) quickly deployed a team to provide communication tools like wireless internet and voice call devices. Their mobile operations spanned the northern and western regions of the island, particularly focusing on vulnerable communities. By 5 January 2025, TSF had helped over 1,500 people reconnect with loved ones and facilitated over 230 critical phone calls.
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Why it’s important
TSF’s involvement in Mayotte highlights the critical role of telecommunications in disaster recovery. Connectivity during crises allows affected populations to access emergency services, communicate with families, and stay informed about available aid. TSF’s provision of wireless internet and phone services also helps alleviate psychological stress, offering people the assurance that their loved ones are safe. This mission is a prime example of how communication tools are essential in saving lives and rebuilding communities in the aftermath of natural disasters.
