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    Blue Tech Wave Media
    Home » Route Mobile: Global CPaaS leader powering digital engagement
    Route Mobile PTE Ltd
    Route Mobile PTE Ltd
    Company Stories

    Route Mobile: Global CPaaS leader powering digital engagement

    By Juno chenJune 24, 2025No Comments2 Mins Read
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    • Route Mobile is a publicly listed cloud communications platform (CPaaS) provider founded in 2004, offering messaging, voice, email, analytics, and verification services worldwide.
    • It supports enterprises, OTT players, telecom operators and processes billions of transactions annually through its unified CPaaS solutions and global infrastructure.

    Route Mobile: A full-stack CPaaS provider

    Route Mobile offers a unified API for messaging, voice, email, SMS firewalling, analytics, chatbots, WhatsApp Business, RCS, and identity verification. This cloud-based approach supports marketing, customer care, and engagement across sectors like banking, e-commerce, travel, and telecom.

    Also read: Twilio and Orange expand RCS messaging in France
    Also read: RCS adopts MLS for enhanced security

    Route Mobile: Global reach and strategic growth

    Headquartered in Mumbai, with offices across Asia-Pacific, Middle East, Africa, Europe, and the Americas, Route Mobile serves over 3,000 clients through 280+ direct network connections and multiple data centres. In 2023, Belgium’s Proximus Group secured a majority stake, boosting global expansion.

    Route Mobile: Innovation via acquisitions and product launches

    Route Mobile has reinforced its tech stack by acquiring firms like Call2Connect (ITES), 365squared (SMS firewall), Masivian (Latin America CPaaS), and Interteleco (GCC market entry). It also launched in-house products such as Roubot (chatbots), SendClean (email automation), TruSense (identity verification), and Threat Shield.

    Route Mobile: Massive scale and impact

    Processing over 106 billion billable transactions annually and nearly 9 billion monthly, Route Mobile is among Asia’s tier‑1 CPaaS providers. It supports Fortune 500 clients with global messaging, voice, and email solutions that prioritise reach, reliability, security, and analytics.

    Cloud Communications CPaaS digital engagement Global Telecom messaging API Proximus acquisition RCS Route Mobile voice service WhatsApp Business
    Juno chen

    Juno Chen is an intern reporter at BTW Media. Having studied Media and Data Analytics at the University of Sydney. She specialised in industry insights Contact her at j.chen@btw.media.

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