- NTT DATA unveils end-to-end AI services to enhance business efficiency.
- Agentic AI services cater to industries like healthcare, banking, and manufacturing.
What happened: NTT DATA introduces agentic AI services
NTT DATA, a global leader in digital business and technology services, has launched its Agentic AI Services designed to help organizations harness the full potential of agentic AI. This comprehensive suite of services is aimed at improving business efficiency, accelerating innovation, and enhancing customer and employee experiences. By leveraging hyperscaler AI technologies, businesses can now adopt, build, manage, and scale AI-powered agents seamlessly.
NTT DATA’s new offering builds on their earlier Smart AI Agent™ solution, providing scalable AI-powered automation for business functions. The Agentic AI Services differ from traditional automation by offering personalized, natural interactions and understanding user needs, making AI integration more intuitive and effective. These services are available across multiple industries, including banking, healthcare, and manufacturing, and can help organizations integrate AI-driven automation throughout various business processes.
Additionally, these services are fully supported by cloud providers and come with continuous monitoring, data governance, and troubleshooting, ensuring that AI agents remain secure, up-to-date, and optimized. The services are flexible, enabling businesses to scale AI adoption according to their needs and budget.
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Why it’s important
NTT DATA’s Agentic AI Services represent a significant step in the enterprise AI landscape, offering organizations a scalable solution to integrate AI into their operations. According to Gartner®, the market for AI services is expected to reach $609 billion by 2028, with agentic AI playing a pivotal role. This technology allows businesses to optimize their workflows, improve operational efficiencies, and enhance customer experiences.
The flexibility of these services, available in over 20 languages, ensures that businesses across the globe can take advantage of AI advancements. Furthermore, with the integration of generative AI and large language models, these AI agents can perform tasks with greater speed and accuracy. NTT DATA’s commitment to responsible AI management, combined with partnerships with industry leaders like Microsoft, ensures that organizations can adopt AI agents with confidence, knowing they will continue to receive support and optimization.
As enterprises increasingly prioritize AI solutions, especially in back-office functions, the launch of these services positions NTT DATA as a key player in the evolution of AI-powered business operations.
