Eagers Automotive Australia grapples with cyber incident disruption

  • Eagers Automotive discloses cyber incident affecting IT systems, causing delays in finalizing transactions and vehicle deliveries.
  • Financial impact expected for fiscal 2023; government reforms in response to rising cyber threats underscore industry vulnerabilities.

Australia’s Eagers Automotive faces operational hurdles after cyber security incident

Australian automotive company Eagers Automotive disclosed on Friday that a cyber incident affecting its IT systems is impacting the finalization of transactions for certain new vehicles. This has led to delays in delivering vehicles that have already been sold. The cyber incident’s operational impact varies across regions and business units in Australia and New Zealand. Given the rise in cyber security breaches in corporate Australia, the government implemented reforms in cybersecurity rules and established an agency in February to oversee government investment and coordinate responses to hacker attacks.

Eagers Automotive stated that the financial impact for fiscal 2023 primarily stems from the deferral in recognizing these transactions during the last five days of December. While the impact is not expected to be material, it will affect the company’s statutory profit before tax for fiscal 2023. The deferred transactions are anticipated to be recognized in the 2024 financial year once they are appropriately finalized within the company’s systems. Despite these challenges, Eagers expresses confidence in delivering a record underlying operating profit before tax for the 2023 financial year.


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Eagers Automotive cybersecurity breach: Operational delays and financial impact highlight growing risks in auto industry

The disclosed cyber incident affecting Eagers Automotive’s IT systems highlights the increasing vulnerability of businesses to cyber threats, even in the automotive sector. The delays in finalizing transactions and delivering vehicles could have significant operational and financial implications for the company, particularly with the deferral of recognizing these transactions in the fiscal year 2023.

It’s notable that the impact varies across regions and business units in Australia and New Zealand, suggesting that the cyber incident’s reach may be uneven. The decision to establish a government agency to oversee cybersecurity and coordinate responses to hacker attacks reflects the broader trend of governments recognizing the importance of addressing cyber threats to national security and economic stability.

Eagers Automotive’s assurance of a record underlying operating profit before tax for the 2023 financial year despite the challenges is a positive sign. However, the mention of the financial impact and the need to defer transactions until 2024 indicates that there are still hurdles to overcome.

The incident underscores the critical need for businesses to prioritize cybersecurity measures, given the potential disruptions and financial consequences of such attacks. As cybersecurity threats continue to evolve, companies across industries must invest in robust cybersecurity strategies and technologies to safeguard their operations and customer data.This incident also serves as a reminder of the broader implications of cyber threats on the economy and the importance of government intervention to mitigate risks and strengthen overall cybersecurity posture. Companies and governments alike must work collaboratively to address the growing cyber threats in an increasingly interconnected digital landscape.


Ivy Wu

Ivy Wu was a media reporter at btw media. She graduated from Korea University with a major in media and communication, and has rich experience in reporting and news writing.

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