- Liberty Global and EY emphasize the need for AI-friendly regulatory environments to unlock the full potential of artificial intelligence in telecoms.
- They highlight how supportive policies can drive innovation, improve efficiency, and enhance customer experiences.
What happened: Liberty Global and EY urge regulators to adopt AI-friendly policies for telecom growth
Liberty Global and EY have called for telecom regulators to adopt AI-friendly policies to foster the growth and integration of artificial intelligence in the telecom industry. Speaking at a recent industry event, executives from both organizations stressed that regulators play a critical role in shaping an environment that encourages innovation while ensuring ethical and fair AI use.
The discussion highlighted the potential of AI to revolutionize telecom operations, from optimizing network management to enhancing customer interactions. However, both Liberty Global and EY cautioned that overly restrictive regulations could hinder progress, stifling innovation and investment in AI-driven solutions.
Also read: AI-ready America: Biden champions data centre growth
Also read: EU’s risk-based AI regulation takes effect on August 1, 2024
Why it’s important
AI has the power to transform telecoms, driving efficiencies, improving service delivery, and enabling personalized customer experiences. For this transformation to succeed, regulatory frameworks must support AI adoption while balancing ethical considerations and data privacy.
Liberty Global and EY’s call to action underscores the importance of collaboration between the telecom industry and regulators to create policies that foster innovation without compromising safety or fairness. A balanced regulatory environment can help the industry harness AI’s potential, benefiting operators, customers, and the broader digital ecosystem.
