- UIH, under the Benchachinda Group, is supporting the Phyathai-Paolo Hospital Group in advancing HealthTech to deliver superior, human-touch customer experiences through technological innovation.
- Dr. Veeraya Paocharoen, Director of Phyathai Phaholyothin Hospital, emphasised the importance of digital literacy and AI in enhancing healthcare efficiency and accuracy while maintaining personalised care.
- The Phyathai-Paolo Innovation Lab Centre is pivotal in driving research and innovation, ensuring the hospital group stays competitive and meets international quality standards.
In a special interview, Asst. Prof. Dr. Veeraya Paocharoen, Director of Phyathai Phaholyothin Hospital, shared valuable insights into the transformative vision and technological advancements driving the Phyathai-Paolo Hospital Group. Under the visionary leadership of Dr. Paocharoen, the hospital group is embracing the era of HealthTech to deliver superior, human-touch customer experiences. UIH, under the Benchachinda Group, proudly supports these advancements, fostering innovation and excellence in the healthcare industry.
Visionary leadership and human-centric digital health
The Phyathai-Paolo Hospital Group is committed to providing a “Superior human-touch customer experience from a digital health provider,” as articulated by Dr. Paocharoen. This vision underscores a dual focus on leveraging cutting-edge technology while maintaining the compassionate, personalised care that defines Thai healthcare. By integrating international medical standards with Thai hospitality, the hospital group ensures maximum patient satisfaction and optimal health outcomes.
Enhancing competitiveness through digital literacy
In today’s rapidly evolving technological landscape, digital literacy is paramount. Dr. Paocharoen emphasised that readiness to adapt to technological changes is crucial for competitiveness. The Phyathai-Paolo Hospital Group is dedicated to fostering technological intelligence among its personnel, ensuring that technology enhances rather than replaces human expertise. This approach not only improves efficiency but also maintains the human touch essential in healthcare.
The role of AI and technological innovations
AI is revolutionising the healthcare industry, and the Phyathai-Paolo Hospital Group is at the forefront of this transformation. AI applications, such as detailed and accurate X-ray analysis, are enhancing diagnostic accuracy and expediting treatment. While AI cannot replace the nuanced judgment of doctors, it significantly reduces errors and accelerates patient care, reinforcing the importance of humanised health services that AI cannot replicate.
Promoting innovation: Phyathai-Paolo Innovation Lab Center
Dr. Paocharoen highlighted the pivotal role of the Phyathai-Paolo Innovation Lab Centre, a private research and innovation accelerator. This centre exemplifies the hospital group’s commitment to clinical research and innovation, essential for advancing healthcare services. By adhering to international quality standards and continuously improving research infrastructures, the Phyathai-Paolo Hospital Group maintains its competitive edge in healthcare innovation.
Driving the organisation’s strategic vision, Dr. Paocharoen outlined a clear goal: to enhance the quality of life through health promotion, disease prevention, and wellness. Recognising Thailand’s ageing society, the hospital group focuses on adapting to the evolving health and wellness needs of the elderly. Strategic execution, leveraging existing systems and ecosystems, and prioritising human resource development is key to achieving sustainable growth and success.
UIH: A partner in HealthTech excellence
UIH, under the Benchachinda Group, is proud to support Phyathai-Paolo Hospital Group’s visionary endeavours. By providing technological backing and fostering innovation, UIH plays a crucial role in advancing HealthTech initiatives. This partnership underscores UIH’s commitment to driving technological excellence and supporting clients in achieving outstanding results in the healthcare sector.
UIH thanks Asst. Prof. Dr. Veeraya Paocharoen for sharing his expertise and vision, underscoring the transformative power of technology in healthcare. As a steadfast partner, UIH is dedicated to supporting the development of technology that enables organisations to excel in the HealthTech era, ensuring a brighter, healthier future for all.
