- PhilCom operates the Philippines’ largest free public Wi-Fi network, serving over 5 million daily users in SM Supermalls.
- The company has expanded its network infrastructure through partnerships with VITRO data centers, enhancing service delivery nationwide.
PhilCom’s legacy and expansion in Mindanao
Established in 1924, Philippine Global Communications Inc. (PhilCom) stands as one of the Philippines’ oldest telecommunications firms. Originally known as the Radio Corporation of America (RCA), PhilCom has been a trailblazer in the industry, introducing numerous firsts, such as the country’s initial international telex and fax services.
In Mindanao, PhilCom has solidified its role as a key connectivity provider. Notably, it manages the nation’s most extensive free public Wi-Fi network, catering to over 5 million users daily across all SM Supermalls . This initiative began in 2009 with the launch of Cyberzones in SM City Davao and other Mindanao malls, aiming to offer free internet access to the public .
Beyond public Wi-Fi, PhilCom serves as a system integrator and project manager for various establishments, including malls, hotels, BPO buildings, and other telcos. The company provides converged services encompassing managed devices, structured cabling, and active equipment management, such as CCTVs and Wi-Fi access points .
To bolster its infrastructure, PhilCom has expanded its network within VITRO Clark and VITRO Sta. Rosa, the country’s first and largest hyperscale data centers. This strategic move enhances the company’s capability to serve both local and global enterprises, ensuring robust and reliable connectivity solutions.
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Navigating industry challenges and embracing innovation
The telecommunications sector in the Philippines faces challenges such as infrastructure security and environmental risks.In 2013, PhilCom’s operations in Davao del Norte were disrupted due to cable thefts amounting to PHP 300,000, affecting approximately 250 subscribers . Additionally, in 2019, a fire at a PLDT-PhilCom warehouse in Cagayan de Oro resulted in the loss of over PHP 100 million worth of equipment, impacting services for around 600 subscribers.
Despite these setbacks, PhilCom continues to innovate. The company employs Gigabit Passive Optical Network (GPON) technology, delivering speeds up to 2.5 Gbps, significantly surpassing traditional DSL and Wi-Fi connections . This technology ensures faster, more reliable, and unlimited internet access, enhancing productivity for businesses and end-users alike.
PhilCom’s commitment to integrating wide-area data networks with local components, such as routers, switches, and structured cabling, positions it as a comprehensive solutions provider. By leveraging its extensive experience and embracing cutting-edge technologies, PhilCom continues to play a pivotal role in advancing the Philippines’ digital infrastructure, particularly in Mindanao.
