- Primary tax authority in Malaysia, responsible for revenue collection and tax enforcement.
- Digital transformation with e-Filing, MyTax, and TAP (Taxpayer Access Point) for easier tax management.
HASiL: Modernising tax collection
HASiL is responsible for collecting income tax, corporate tax, and various levies that fund national development. The organisation plays a crucial role in shaping fiscal policies and ensuring businesses and individuals meet their tax obligations. To improve efficiency, HASiL has embraced digitalisation, making tax processes more accessible to the public.
The introduction of e-Filing, MyTax, and TAP (Taxpayer Access Point) services allows users to file returns, check payment status, and access tax-related information online. These innovations have significantly reduced paperwork, streamlined processes, and improved taxpayer experience.
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HASiL: Embracing digital taxation
To combat emerging tax challenges, HASiL is investing in big data analytics, AI-powered auditing, and automated tax processing. These advancements help detect anomalies, identify potential tax fraud, and improve compliance monitoring.
Additionally, the agency has introduced e-Invoicing, aligning Malaysia with global best practices. This digital invoicing system enhances tax transparency and reduces fraud by enabling real-time transaction tracking. By 2024, HASiL aims to fully implement e-Invoicing for businesses, improving tax reporting accuracy.
HASiL: Public engagement and education
Beyond enforcement, HASiL prioritises public education and awareness. The organisation actively runs campaigns to inform taxpayers about their rights, obligations, and available tax reliefs. Online seminars, workshops, and interactive tools make tax literacy more accessible.
Furthermore, HASiL’s customer support channels, including live chat, call centres, and social media engagement, ensure taxpayers receive assistance efficiently.
