- FTDL operates over 70 global interconnections, providing competitive and reliable international voice termination services.
- The company maintains infrastructure at Equinix Singapore, ensuring robust service quality for wholesale and retail carriers.
First Technology Development: Delivering Global Voice Connectivity
Established in 2011, First Technology Development Pte Ltd. (FTDL) is a Singapore-based international voice carrier, specialising in the Indian subcontinent and Middle Eastern regions. With over 70 interconnections worldwide, FTDL offers competitive pricing and high-quality service to both wholesale and retail customers. The company operates infrastructure at Equinix Singapore, providing robust and reliable voice termination services.
FTDL’s strategic partnerships with Tier-1 and Tier-2 carriers enable it to terminate voice traffic globally. By focusing on metrics such as Answer Seizure Ratio (ASR), Average Call Duration (ACD), and Post-Dial Delay (PDD), the company ensures a strong and stable service quality.
First Technology Development: Navigating Industry Challenges with Strategic Partnerships
The international voice services industry faces challenges such as price competition, regulatory changes, and the need for high service quality. FTDL addresses these by maintaining strategic partnerships and investing in infrastructure to ensure reliable and cost-effective services. Its presence at Equinix Singapore provides a secure and efficient environment for its operations.
As the industry evolves, FTDL continues to adapt by focusing on customer needs and leveraging its global network. By offering tailored solutions and maintaining high service standards, the company positions itself as a reliable partner in international voice connectivity.
