- Established in 2014, the Digital Government Agency (DGA) is a public organisation dedicated to digital government development in Thailand.
- It focuses on creating efficient digital services and infrastructure to enhance public administration and citizen engagement.
Driving digital transformation in public services
The Digital Government Agency (DGA) plays a crucial role in Thailand’s digital development. Established in 2014, it aims to modernise public services through digital means. The agency is responsible for implementing policies and strategies to promote digital government services, ensuring seamless interactions between the government and citizens. One of its key initiatives is the development of the Government Data Portal, which provides open access to public data.
This portal supports transparency and enables data-driven decision-making for both public and private sectors. The DGA also oversees the implementation of the Electronic Government Act, which facilitates the delivery of government services via electronic means. By focusing on digital infrastructure and service delivery, the DGA is contributing to a more efficient and accessible public administration in Thailand.
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Enhancing efficiency and transparency through digital solutions
The DGA’s efforts in digital government development are evident in several key areas. The agency has been instrumental in establishing the Thailand Digital Government Academy, which provides training and capacity-building for government officials. This initiative aims to enhance digital literacy and skills within the public sector.
Additionally, the DGA has launched the Citizen Portal, a one-stop platform for citizens to access various government services. This portal streamlines processes and reduces the need for physical visits to government offices. The DGA also promotes the use of digital signatures and electronic documents, which not only improve efficiency but also reduce administrative costs. By focusing on these areas, the DGA is helping to create a more transparent and efficient government system in Thailand.
