Close Menu
    Facebook LinkedIn YouTube Instagram X (Twitter)
    Blue Tech Wave Media
    Facebook LinkedIn YouTube Instagram X (Twitter)
    • Home
    • Leadership Alliance
    • Exclusives
    • Internet Governance
      • Regulation
      • Governance Bodies
      • Emerging Tech
    • IT Infrastructure
      • Networking
      • Cloud
      • Data Centres
    • Company Stories
      • Profiles
      • Startups
      • Tech Titans
      • Partner Content
    • Others
      • Fintech
        • Blockchain
        • Payments
        • Regulation
      • Tech Trends
        • AI
        • AR/VR
        • IoT
      • Video / Podcast
    Blue Tech Wave Media
    Home » Salesforce cuts 4000 jobs as AI agents rise
    marc-benioff
    AI

    Salesforce cuts 4000 jobs as AI agents rise

    By Fiona XuSeptember 3, 2025No Comments2 Mins Read
    Share
    Facebook Twitter LinkedIn Pinterest Email
    • Salesforce cuts around 4,000 jobs as AI agents take over tasks in customer support, sales, and back-office functions.
    • The move signals a major shift in enterprise AI adoption, setting a precedent for automation-driven restructuring across the tech industry.

    What happened: Salesforce job cuts as AI takes over

    Salesforce is cutting jobs. Reports say about 4,000 roles are going. Artificial intelligence agents are changing how work is done in the company. The change comes only months after CEO Marc Benioff said AI would not quickly affect jobs. The company is now cutting staff and using automated systems more. These systems run customer support. They run sales processes.

    They run back-office functions that people once did. The job cuts show both money pressure and a plan to put AI at the centre of Salesforce’s platform. Sources inside the company say AI agents already do repetitive tasks. This lowers the need for many human workers. Salesforce has not confirmed the exact number. Many news outlets report that thousands of jobs are being removed. The cuts show a sharp change in how Salesforce manages its staff with new technology.

    Also Read: Salesforce to buy Informatica for $8B to boost AI platform
    Also Read: Salesforce to acquire Convergence.ai

    Why it’s important

    The Salesforce layoffs matter. They show a key change in how companies use artificial intelligence. For years, AI was sold as a tool to support human workers. It was said to help people instead of replace them. The job cuts now show the balance is moving. A leading software company is using automation and removing thousands of jobs. This sets an example for the whole industry. Other firms will see this and may follow.

    Months ago, Salesforce leaders said AI would not take jobs soon. Now the company is acting in the opposite way. This shows how market pressure and new technology can change plans very fast. It also shows how hard it is to trust public comments when events move faster than expected.

    The effect goes beyond Salesforce. Vendors see the change. Partners see the change. Customers also see the change. They will face a company that is different. Its services and products are now shaped by AI. Automation is not a future idea. It is here and it is driving changes right now. Workers see they must learn new skills. Businesses see a new time where efficiency comes by cutting jobs.

    Marc Benioff Salesforce
    Fiona Xu

    Fiona Xu is a community engagement specialist at BTW Media. Contact her at f.xu@btw.media.

    Related Posts

    Interview with Michel Geensen: Inside GÉANT’s bold migration from Juniper to Nokia

    September 3, 2025

    Vodafone augments IoT offering with Simetric

    September 3, 2025

    EE boosts City of London 5G with Freshwave small cell rollout

    September 3, 2025
    Add A Comment
    Leave A Reply Cancel Reply

    CATEGORIES
    Archives
    • September 2025
    • August 2025
    • July 2025
    • June 2025
    • May 2025
    • April 2025
    • March 2025
    • February 2025
    • January 2025
    • December 2024
    • November 2024
    • October 2024
    • September 2024
    • August 2024
    • July 2024
    • June 2024
    • May 2024
    • April 2024
    • March 2024
    • February 2024
    • January 2024
    • December 2023
    • November 2023
    • October 2023
    • September 2023
    • August 2023
    • July 2023

    Blue Tech Wave (BTW.Media) is a future-facing tech media brand delivering sharp insights, trendspotting, and bold storytelling across digital, social, and video. We translate complexity into clarity—so you’re always ahead of the curve.

    BTW
    • About BTW
    • Contact Us
    • Join Our Team
    TERMS
    • Privacy Policy
    • Cookie Policy
    • Terms of Use
    Facebook X (Twitter) Instagram YouTube LinkedIn

    Type above and press Enter to search. Press Esc to cancel.