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Home » Mexico hits Telcel with $94M fine over SIM-card monopoly scandal
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Mexico hits Telcel with $94M fine over SIM-card monopoly scandal

By Giselle HuJune 19, 2025Updated:June 19, 2025No Comments2 Mins Read
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  • Mexico fines Telcel $94M for monopolizing SIM-card sales channels.
  • Telcel denies charges, planning to appeal against regulatory ruling.

What happened: Telcel used retail exclusivity to block SIM-card rival

Mexico’s telecom regulator, the Federal Telecommunications Institute (IFT), has imposed a fine of approximately $94 million (MXN 1.78 billion)on Telcel, the country’s largest mobile operator and a subsidiary of América Móvil. The sanction comes after the company was found to have engaged in monopolistic practices by signing exclusive SIM-card distribution agreements with Oxxo, one of Mexico’s largest convenience store chains.

These deals allowed Telcel to dominate Oxxo’s extensive nationwide retail network, effectively blocking competitors from selling prepaid SIM cards through the same channels. This restriction significantly limited consumer options and weakened market competition. The investigation originated from a formal complaint filed by rival operators in 2021, alleging that Telcel’s commercial arrangements created an unfair playing field.

The ruling marks one of the most significant regulatory actions in recent years by IFT against a telecom giant and underscores the seriousnesswith which Mexican authorities are beginning to enforce antitrust regulations in the digital and mobile markets.

Also Read: M360 LATAM 2025: Connecting Latin America’s digital future in Mexico city
Also Read: BTW Media joins forces with Asia’s digital leaders

Why it is important

The $94 million fine represents a landmark moment in Mexico’s ongoing efforts to foster fair competition within the telecommunications sector.Telcel currently controls over 60% of the mobile market, and its exclusive arrangements with retail giants like Oxxo have long been seen as a key factor in preserving its dominance. Prepaid SIM cards are essential for millions of Mexican consumers, particularly low-income users who depend on affordable mobile services for daily communication.

By penalizing Telcel’s restrictive behavior, IFT aims to level the market and enable alternative operators such as AT&T Mexico and Movistar to gain broader retail access. This move could enhance service diversity, reduce consumer costs, and encourage innovation across the sector.Telcel has responded by denying all allegations, claiming that the fine is arbitrary and unjustified.

The company has vowed to challenge the decision in court, setting the stage for a high-profile legal battle that could influence future regulatory enforcement across Latin America’s telecom landscape.

América Móvil Mexico SIM card Telcel Telecom
Giselle Hu

Giselle is a community engagement specialist at BTW Media, with a background in film production, curation, and journalism. She studied producing at MetFilm School London and previously worked as a criminal news reporter at a Chinese TV station. Contact her at g.hu@btw.media.

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