- Liberty Latin America adopts CSG’s digital wholesale suite to streamline operations.
- The solution is expected to enhance B2B relationships and support market growth.
What happened: Liberty Latin America taps CSG for digital transformation
Liberty Latin America has entered a strategic partnership with CSG International to optimise its wholesale business operations across 21 countries in Latin America and the Caribbean. This new deal will see Liberty Latin America integrating CSG’s digital wholesale suite to simplify its wholesale rating, charging, and settlement processes.
By implementing this solution, Liberty Latin America aims to significantly reduce its operational expenses (OPEX) while improving its partner agreement management. The consolidation of these processes will accelerate the time to market and enhance business relationships with partners, positioning the company for future growth in an increasingly competitive telecom market.
Sruta Vootukuru, VP and Chief Digital and Carrier Officer at Liberty Latin America, highlighted that the solution would provide operational visibility and efficiency, essential for engaging effectively with partners. This aligns with the company’s goal of strengthening its position in the region by offering more personalised services.
Ian Watterson, SVP for Go-to-Market at CSG, emphasised that as telecoms continue to expand their offerings beyond traditional services, operational complexities grow. CSG’s solution will assist Liberty Latin America in managing its expanding wholesale partner ecosystem and prepare it for expected growth in the telecom sector across Latin America and the Caribbean.
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Why it’s important
This partnership is critical as Liberty Latin America positions itself to capitalise on the rapidly growing telecom markets in Latin America and the Caribbean. By streamlining its wholesale operations, the company will be able to offer more tailored services and better manage its relationships with business partners.
The digital solution provided by CSG not only enhances operational efficiency but also sets the stage for accelerated revenue growth, crucial in a region that is seeing a boom in digital services. This collaboration will likely serve as a benchmark for other telecom companies looking to optimise their operations as the demand for digital transformation continues to rise.
