- Infosys will help Sunrise consolidate vendors, streamline applications and apply elements of Topaz across data, analytics and automation.
- The move comes as Sunrise emerges as Switzerland’s listed “challenger” telco following the Liberty Global spin-off in late 2024.
What happened: Infosys–Sunrise extend long-term deal
Infosys announced it is widening its strategic collaboration with Sunrise to “implement a robust technology foundation” aimed at better customer experience and operational agility. The work includes vendor consolidation, end-to-end IT services, and selective use of Topaz for AI-driven improvements.
Sunrise positions itself as Switzerland’s leading challenger and strong number-two operator, serving consumers and enterprises across mobile, broadband and TV—see. The company returned to the Swiss stock market in November 2024 after Liberty Global completed a spin-off, with management signalling dividend capacity and independent strategy.
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Why it’s important
For Sunrise, tightening its IT stack and data pipelines could shorten time-to-market and support more personalised services—if integration lands cleanly. Infosys says elements of Topaz will support analytics and automation, with Sunrise’s CIO highlighting a “one-team” approach to make platforms more agile and predictive. The promise is faster releases and reliability gains for Swiss consumers and business clients.
But outcomes hinge on delivery. Vendor consolidation risks lock-in if interfaces aren’t open; AI value depends on production-grade data governance, security and measurable KPIs rather than pilots. Post-spin-off, Sunrise will also be judged on whether modernisation lowers operating costs without disrupting service quality. Transparent reporting—on incident rates, time-to-restore, and AI-driven efficiency—will determine whether this expansion is a meaningful step beyond marketing language.
