- BT agrees mobile connectivity contract with easyJet to support operations across 35 countries.
- Deal uses eSIM technology to connect thousands of devices across flights, crew and airports.
What happened: BT provides mobile connectivity for easyJet across its network
This week, UK telecommunications group BT, the UK’s largest fixed and mobile communications provider and owner of the EE mobile network, has signed a major enterprise mobility contract with easyJet, one of Europe’s largest low-cost airlines by passenger volume. The agreement will see BT provide mobile connectivity to support airline operations across 35 countries and more than 150 airports in Europe.
Under the deal, BT will deliver around 23,000 mobile connections via its EE network to easyJet’s pilots, cabin crew and ground staff, covering routes from London Gatwick to destinations such as Gran Canaria. easyJet operates a highly decentralised, short-haul network with fast aircraft turnaround times, placing significant demands on real-time communication and coordination across borders.
Currently, many airlines rely on fragmented roaming agreements, local SIM cards or third-party providers to support international operations. BT’s solution replaces this with a centrally managed connectivity model based on embedded SIM (eSIM) technology, allowing remote provisioning, enhanced security and simplified device logistics. Connectivity will extend across smartphones, tablets, laptops and dedicated aircraft phones, alongside smart messaging tools for real-time operational updates.
The partnership reflects a broader shift in aviation toward tighter integration between telecom infrastructure and airline operations as carriers seek more resilient, data-driven workflows.
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Why it’s important
For telecom providers, the deal highlights the growing strategic value of enterprise mobility services beyond consumer connectivity. Airlines represent a complex, high-value vertical with constant cross-border movement and limited tolerance for downtime. By deploying eSIM-based connectivity at scale, BT positions itself as a long-term digital infrastructure partner rather than a pure connectivity supplier.
easyJet is a natural partner for BT compared with other airlines due to its pan-European footprint, high utilisation model and strong focus on cost control and operational efficiency. A unified connectivity platform reduces complexity and supports scalable digital operations across multiple jurisdictions.
However, reliance on a single connectivity provider and the operational risks associated with large-scale eSIM deployment — including network resilience, roaming performance and cybersecurity — could present challenges if not carefully managed.
