- NTT DOCOMO Global and Accenture have unveiled a universal wallet infrastructure designed for secure identity and digital asset use across services.
- The platform aims to support a data-led, AI-driven digital society by enabling trusted, interoperable digital wallets for individuals and enterprises.
What happened: NTT DOCOMO Global and Accenture build universal wallet platform
NTT DOCOMO Global, the international arm of Japanese mobile operator NTT DOCOMO, together with professional services firm Accenture, has launched a universal wallet infrastructure intended to power secure digital interactions in a data-centric, AI-enabled economy. The solution provides a standardised foundation for digital wallets that can hold identity credentials, tokens, payment methods and other digital assets.
The universal wallet platform is built to support interoperability and trust, enabling individuals and organisations to use one wallet across multiple services. This includes access to online platforms, digital commerce environments, identity verification systems and decentralised finance applications. The partners said the design emphasises user control, consent-based data sharing and privacy protections, in line with emerging global regulatory expectations.
NTT DOCOMO Global will bring its mobile network and digital ecosystem expertise to the initiative, while Accenture contributes experience in large-scale systems integration, security design and enterprise adoption strategy. The collaboration follows similar efforts by global technology consortia to establish common standards that can simplify digital identity and asset management across borders and industries.
Industry observers note that digital wallets are becoming central to future digital economies, particularly as artificial intelligence, smart devices and connected services generate increasing volumes of personal and transaction-level data. A universal infrastructure could reduce fragmentation in the digital wallet space, where multiple proprietary solutions have hindered seamless consumer and business experiences.
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Why it’s important
The universal wallet infrastructure represents a foundational layer for trust and identity in digital societies where data and digital assets play an ever-larger role. As AI systems increasingly automate decision-making, organisations must ensure that user identity and consent are handled transparently and securely. A trusted wallet framework can support this by giving individuals clear control over how their information is used.
This initiative also aims to address interoperability challenges. At present, digital wallets often operate in siloed ecosystems, meaning users must manage multiple wallets for different applications. A universal approach can streamline access across financial services, loyalty platforms, government services and emerging Web3 environments.
In addition, regulatory frameworks such as Europe’s Digital Identity Wallet and similar efforts in Asia Pacific highlight the importance of standardised, compliant wallet solutions. The collaboration between NTT DOCOMO Global and Accenture could help organisations meet such requirements more efficiently.
Finally, the universal wallet concept aligns with broader trends towards a digital trust economy, where secure and portable digital credentials help unlock new business models and foster confidence in online interactions. By focusing on privacy, consent and interoperability, the new infrastructure may play a key role in shaping future digital ecosystems.
