- Softsource offers comprehensive ICT services including cloud solutions, managed IT, cybersecurity and digital transformation support.
- The ICT sector in New Zealand faces challenges such as skills shortages, infrastructure investment pressures and rising cyber threats, driving innovation and integrated service delivery.
A broad spectrum of ICT services and capabilities
Softsource Ltd, now branded Softsource vBridge, was founded in 2004 and has grown into a trusted ICT systems integrator serving clients across New Zealand from offices in Auckland, Christchurch and Nelson. Its core offerings are designed to help organisations navigate digital transformation by combining cloud services, managed IT, security and procurement into cohesive, business-aligned solutions.
The company’s cloud portfolio includes hybrid cloud solutions that integrate on-premises infrastructure with public cloud platforms such as Microsoft Azure, enabling greater workload flexibility and scalability. In 2016, Softsource launched its “entrada Hybrid IaaS,” recognised as Australasia’s first Azure-certified hybrid cloud data centre, giving New Zealand businesses a modern platform for IT workloads.
Managed services constitute a significant part of Softsource’s business, supporting clients with 24/7 helpdesk support, endpoint security, patch management, backup and disaster recovery, and proactive monitoring. Its ISO 27001 certification underscores a firm commitment to robust information security management — a critical factor as cyber threats multiply across the region.
Softsource also emphasises customer-centric support and long-term relationships, creating solutions that are scalable and tailored to the operational needs of small and medium enterprises, government agencies and larger enterprises.
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Industry dynamics: Challenges and innovation in IT services
New Zealand’s ICT services market is dynamic and competitive, with strong demand for cloud-first architectures, Internet-enabled operations and secure digital workplaces. Providers such as Softsource must constantly adapt to skills shortages in cloud and cybersecurity disciplines, as well as ensure pace with the latest technologies to avoid obsolescence.
Infrastructure investment remains a key challenge: building resilient, secure networks and data platforms requires capital and expertise. At the same time, New Zealand organisations increasingly prioritise data protection, compliance and business continuity, pushing providers to integrate security deeply into every service offering.
Innovation within the sector includes expanded edge computing, software-defined networking (SD-WAN) and automation to support distributed workplaces and hybrid IT environments. Softsource’s strategic acquisitions — such as The Laptop Company and Network Edge — reflect an industry move toward comprehensive, end-to-end solutions that encompass hardware, cloud, security and managed services under a single partner.
