- Provides national water supply and sanitation services
- Manages infrastructure, billing and regional operations
Services and responsibilities of ONEA
ONEA is Burkina Faso’s national utility for water and sanitation. It manages clean water delivery and wastewater systems across the country. ONEA builds and maintains infrastructure for urban and rural populations. It operates water treatment plants and manages large distribution networks. The agency also handles sewage collection and treatment in cities. It ensures clean water access through network expansion projects. ONEA sets service rates and manages billing operations. It runs customer service centres for household and industrial users. It monitors water quality to meet health standards. The utility carries out technical inspections and regular maintenance. It supports hygiene programmes and sanitation awareness campaigns. It trains technicians and works with local authorities.
ONEA operates under national policy frameworks. It helps coordinate efforts between the state and municipalities. It conducts surveys and plans future water infrastructure. The agency also partners with regional institutions. ONEA works to improve service quality and expand coverage. Its operations follow national rules on public health and environmental safety.
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Network coverage and technical operations
ONEA operates a large network across Burkina Faso. It supplies cities such as Ouagadougou and Bobo‑Dioulasso. It runs treatment facilities, pumps, tanks and water lines. These serve homes, public offices and commercial sites. ONEA also manages sewer systems in urban areas. It handles both solid and liquid waste processing. It inspects and repairs equipment to avoid service breaks. Regional branches manage local infrastructure and respond to faults. ONEA uses groundwater and surface water for supply. It has backup systems during outages. Its engineers track water losses and improve efficiency. The utility upgrades old pipelines and builds new ones. It installs meters and monitors usage patterns. It helps rural towns with smaller systems and training. ONEA plans future expansion with local leaders. It supports clean water access and fair pricing. The agency maps risk areas and responds to urgent issues. It tests new approaches for better delivery. ONEA continues to invest in long‑term water solutions for the country.
