- Amanet Sarl offers multi-technology internet access, consulting and IT support across Chad.
- The ISP faces high infrastructure costs and limited local connectivity but embraces innovation to enhance customer experience.
Amanet Sarl’s expanding internet services
Amanet Sarl is a Chadian internet service provider that has quickly become one of the country’s most active private players in digital connectivity since its founding in 2018. Headquartered in N’Djamena and legally registered as RCCM TC/NDJ/18 B104, the company offers a range of internet access solutions including fibre-optic, VSAT, BLR, and point-to-point microwave links. Amanet supports not only households and offices but also delivers solutions to large organisations requiring stable, redundant, and high-speed links. In a region where access remains limited and costly, its strategy of using multiple access technologies helps overcome geographic and infrastructural limitations.
In addition to connectivity, Amanet provides complementary digital services such as IT consulting, network deployment, server installation, and interconnection of multi-site facilities. The company also offers firewall configurations and supplies communication hardware like routers and IP telephony systems. This integrated approach positions Amanet as both a service provider and a technological partner to businesses undergoing digital transformation. Their online customer portal further improves access by allowing real-time tracking of consumption, invoices, and support tickets. This blend of technical delivery and service transparency reflects Amanet’s goal to continuously improve quality and customer satisfaction.
Also Read: ICT Dynamix Botswana ICT solutions
Also Read: National Lottery Authority: Innovating Ghana’s lottery industry
Amanet Sarl in Chad’s digital landscape
Despite its growing footprint, Amanet operates in a country still facing serious digital challenges. Chad’s internet ecosystem suffers from high costs, limited local hosting, and reliance on expensive international transit routes. However, progress is underway. In 2022, Chad began developing its first Internet Exchange Point (IXP), an initiative supported by ADETIC and the Packet Clearing House, aiming to retain national traffic within the country and reduce dependency on foreign bandwidth. Amanet Sarl, as a registered autonomous system (ASN 328599), is expected to benefit directly from this infrastructure by gaining faster, cheaper and more reliable connectivity for its users.
Still, significant issues remain for providers like Amanet. Rural areas continue to lack basic broadband, and the policy environment can be unstable, with frequent regulatory shifts and occasional internet shutdowns affecting operations. Yet the company’s active role in early IXP integration and its use of modern tools such as customer self-service dashboards demonstrate resilience and adaptability. As the country works toward greater digital inclusion, Amanet’s multi-service model and commitment to innovation will be critical to bridging Chad’s connectivity gap.
