- NSSF Uganda is dedicated to providing social security to the country’s workers.
- The Fund is focusing on increasing digital services and expanding outreach.
A look at NSSF Uganda’s role in social security
Founded in 1985, the National Social Security Fund (NSSF) Uganda is the country’s leading provider of social security services. Headquartered in Workers House, Kampala, NSSF is tasked with collecting and managing contributions from workers in Uganda’s formal sector, ensuring they are safeguarded against risks such as old age, disability, and unemployment.
The Fund operates with a clear mandate: to provide a comprehensive pension plan for Ugandan workers, securing their financial future. It works by receiving contributions from employers and employees, which are then invested in a variety of ventures to ensure sustainability. Employees can access these funds when they retire, or in cases of permanent disability, leaving a legacy of security.
Also read: HLISB and GoBarakah launch digital social financing ecosystem
Also read: Social security system (SSS): Social protection for Filipino workers
Challenges and innovations in the social security industry
Like many social security systems around the world, NSSF faces numerous challenges. One of the primary concerns is low enrolment in the system among informal sector workers. With Uganda’s economy largely reliant on agriculture and informal trade, many workers remain outside the social security net. NSSF is addressing this gap by expanding its outreach efforts and encouraging voluntary contributions from these workers.
Another challenge is the limited awareness surrounding the benefits of social security. A 2019 study showed that a large portion of Uganda’s workforce is unaware of the long-term benefits of participating in the scheme. NSSF has been taking steps to increase awareness through digital campaigns and public outreach programs.
However, innovations have been key to overcoming these hurdles. NSSF has embraced technology by expanding its digital services, offering online registration, payments, and account management. These advancements make it easier for workers to access and manage their social security funds. The Fund has also introduced mobile-based solutions to facilitate transactions, significantly improving accessibility for people in rural areas.
