- Megasurf provides symmetrical fibre, wireless internet, and dedicated VoIP & hosting solutions.
- The company operates its own data centre with high security, uptime guarantees, and wide coverage across Gauteng and Vaal regions.
Megasurf’s service breadth and infrastructure credibility
Megasurf is an ISP and data centre operator headquartered in Vanderbijlpark, South Africa, offering both fibre and wireless internet packages. Their fibre offerings range from 25 Mbps to 1 Gbps with customisable solutions up to 10 Gbps, while their wireless and point-to-point systems support both home and business users. The data centre operates with UPS systems, A/B power feeds, cooling infrastructure, biometric access, CCTV, and remote-hands support 24/7, which demonstrates experience with high-availability requirements.
Their hosting and Voice over IP (VoIP) services are underpinned by expertise in Mikrotik, Ubiquiti, Linux, and Microsoft systems—technologies commonly recognised for reliability in professional networking and enterprise infrastructure. The company also provides co-location options in protected data halls with SLAs such as 99.99% uptime on backbone links, which supports strong trustworthiness in mission-critical deployments.
Also read: Infinity Broadband: Redefining fibre connectivity
Also read: iOCO: Powers eThekwini’s digital transformation
Megasurf’s impact, innovation, and challenges
Megasurf has completed significant infrastructure roll-outs, including a redundant wireless wide area network spanning over 14,000 km² covering towns such as Vanderbijlpark, Vereeniging, Meyerton, Sasolburg and Johannesburg. That scale shows both capacity and regional impact, which bolsters authority in the ISP sector. Their independent operation of broadband connectivity—without reliance on Telkom, Vuma, DFA or OpenServe for core infrastructure—positions them as less affected by wholesale disruptions.
However, challenges remain: maintaining network latency and reliability over large wireless links, ensuring consistent power supply, securing hardware against theft or environmental damage, and competing with newer fibre-centric ISPs. Megasurf’s ongoing investment in infrastructure redundancy (A/B power, cooling, etc.) and strict support procedures reflects their awareness and commitment to managing these risks. Their transparency in support hours, ticketing and data centre features increases trust among clients.
