• Offers S3-compatible cloud backups, Exchange hosting, telephony and hardware support.
• Must navigate increasing ransomware threats, evolving client needs and infrastructure scaling.
Global Sense Pty Ltd: Innovations in Cloud Backup and IT Support
Global Sense Pty Ltd, based in Roodepoort, South Africa, provides a comprehensive suite of services including S3-compatible cloud backups with Zadara technology, hosted email (POP and Exchange), telephony, hardware sales and IT support. Their cloud-backup services address modern demands such as ransomware air-gaps, daily backups and multi-tenant Exchange hosting at competitive monthly rates. By leveraging partnerships with industry-leading vendors and operating independently, Global Sense tailors solutions to small and medium businesses aiming to offload IT burdens and regain productivity.
The company has innovated by deploying secure cloud infrastructure via a Zadara-hosted S3 object store located in a Johannesburg/Pretoria-area data-centre operated by Xneelo. This allows rapid data ingestion and disaster recovery with low recovery-time objectives, meeting rising customer expectations in business continuity.
Global Sense Pty Ltd: Navigating Challenges in Security and Scalability
Global Sense Pty Ltd confronts escalating cybersecurity threats including spam, phishing, malware and ransomware. To counter these, they implement MailCleaner ISP spam filtering, ESET antivirus, VLAN segmentation, patch-management via SolarWinds, perimeter gateways (FortiGate, WatchGuard, Dell SonicWall, MikroTik) and user education programmes. For many businesses, working from home is the norm. To address this, Global Sense Pty Ltd established Netskope solutions, which offer office-grade control and monitoring without the limits of a VPN. The method enables enterprises maintain compliance while enabling flexible working practices by ensured that remote employees are at the same level of protection, data visibility, and policy enforcement as they would in a traditional office. It gives its clients the resilience to handle nowadays distributed work environments via the use of such tools.
At the same time, Global Sense must contend with the complexity that comes from offering such a broad range of services. Its portfolio includes call services, IT infrastructure, hardware procurement, Office 365, Azure integration, and telephony—all of which must operate in unison. Scalable frameworks, that ranged from structured service-level agreements to ad-hoc troubleshooting, need to exist to support companies of all sizes. This offering involves transparent pricing and full lifecycle maintenance of both desktops and servers, but company demands to continue evolving.As client systems expand and cyber threats intensify, Global Sense also balances independence with vendor partnerships, remaining agile to shifting technologies and evolving business demands.
