- eProcess powers Ecobank’s real-time payments and mobile platforms
- Digital banking in Africa faces regulatory and connectivity challenges
EProcess International SA: Supporting Ecobank’s pan-African mission
EProcess International SA is the technology and shared services subsidiary of Ecobank Group. Located in Accra, Ghana, the company oversees the delivery, security, and reliability of the digital systems behind Ecobank’s operations in over 30 African countries. It handles the group’s infrastructure, mobile banking services, payment engines, and cyber security operations.
Founded to centralise IT operations, eProcess ensures system uptime and transaction integrity across national borders. It supports Ecobank’s Omni Lite platform, mobile apps, agency banking, and the Pan-African Payment and Settlement System (PAPSS). The company’s engineers and system architects deliver real-time banking services to millions of users.
According to Ecobank Group’s profile, the bank’s vision depends heavily on eProcess to deliver cross-border banking that is efficient and secure. It manages technology integration during mergers, compliance with anti-money laundering (AML) laws, and fast onboarding of partners through APIs.
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EProcess International SA: Key role in Africa’s fintech landscape
The African banking industry is expanding digital offerings. However, it faces infrastructure gaps, inconsistent regulation, and a fragmented technology landscape. eProcess must maintain high service availability despite unreliable power supply and varying levels of internet coverage.
The company has introduced resilient systems to address these gaps. It has expanded its use of cloud-based backups and disaster recovery, strengthened fraud monitoring, and promoted mobile-first interfaces. Ecobank’s news updates show efforts to improve access, such as its RapidTransfer app and SME-focused products.
eProcess also supports Ecobank’s integration into the African Continental Free Trade Area (AfCFTA) through digital trade services. These tools rely on standardised protocols that simplify multi-country transactions. This is a critical step in promoting financial inclusion and cross-border commerce.The company partners with global firms for payment switches, security layers, and infrastructure support. Its capacity to coordinate with governments, telcos, and fintechs reinforces its position in Africa’s financial sector.
