- Directel Communications supports SMEs through managed voice, fibre, and cloud solutions.
- RocketNet offers national ISP services under the same parent company.
Directel Communications: Offering enterprise voice and internet services
Directel Communications (Pty) Ltd is a telecommunications service provider based in Johannesburg. The company was founded in 2001 and operates with Electronic Communications Network Service (ECNS) and Electronic Communications Service (ECS) licences issued by ICASA. It delivers business-grade connectivity and voice solutions to clients across South Africa. Directel also operates RocketNet, its ISP brand that serves both home and business users with fibre and wireless broadband services.
The company provides hosted PBX systems, VoIP services, and last-mile fibre to the premises. It builds infrastructure and supports deployment with end-to-end project management. Its website outlines service features such as managed routers, network failover, and scalability for growing teams. These tools help clients maintain uptime while reducing telecom costs.
Simon Peter Swanepoel, the company’s CEO, has led Directel’s growth across multiple regions. According to the firm’s public documents and profile, it focuses on offering white-labelled solutions for ICT partners, allowing resellers to expand without building infrastructure. Its business-to-business model supports hundreds of clients who rely on flexible telecom contracts and same-day service restoration.
RocketNet, a fully owned division of Directel, offers fibre connectivity with speeds up to 1 Gbps. It is active in all major cities and supports national number portability. Directel uses RocketNet to strengthen its public presence while maintaining a dedicated platform for SME-focused contracts and managed services.
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Directel Communications: Meeting industry demands with scalable solutions
South Africa’s telecom market faces challenges such as high deployment costs, power instability, and underdeveloped rural coverage. Directel addresses these by offering managed services that include on-site hardware, remote diagnostics, and infrastructure as a service. This helps clients reduce capital expenditure and improve reliability.
Industry-wide, providers adopt innovations like AI-driven monitoring and modular cloud-hosted voice systems. Directel enables seamless upgrades to cloud PBX without major installation. This makes it suitable for remote and hybrid working environments. Its ECNS and ECS license give the company regulatory authority to install and maintain its own networks and provide wholesale services to other ISPs.
