- Chaldal has developed a dense web of neighbourhood micro-warehouses supported by its own technology platform.
- Despite strong growth in internet use and online orders, the grocery delivery business continues to face bottlenecks.
Chaldal Limited’s growth and focus
Founded in 2013 in Dhaka, Chaldal has expanded to several cities, offering groceries, fresh produce and household products through its website and mobile apps. The firm’s design revolves around efficiency — small local hubs, automation, and short delivery cycles.
On its LinkedIn page, Chaldal notes its goal is to “make essential shopping simple and reliable” through technology. In 2022, it added ChaldalPay, a digital wallet integrated into its platform.
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Industry context and challenges
Internet penetration, mobile usage and urbanisation are driving demand for faster, more convenient shopping solutions. However, the sector is also under pressure. Logistics infrastructure remains fragmented, urban traffic and real-estate costs are high, and margin-sensitive grocery retail demands scale and efficiency. A recent report noted that inflation, funding constraints and rising energy costs forced many start-ups — including Chaldal — to pull back expansion in some areas.
Chaldal’s progress across Bangladesh reflects a balance between innovation and practical design. Its use of micro-warehouses, a home-grown wallet platform, and strong delivery coverage has built trust among customers. The company’s focus on improving daily convenience, from ordering to payment, is driving loyalty and repeat use.
