- CEL delivers voice interconnection, CLI termination, and outbound traffic routing via strategic global points of presence
- The company must surmount industry pressures including regulatory oversight, quality of service metrics, global competition and evolving IP voice standards
CEL Telecom Ltd’s growth and focus
CEL Telecom began operations in April 2012 with the ambition to become Bangladesh’s top international voice carrier. According to its website, the company is a licensed IGW operator providing services to mobile, fixed-line, wholesale and retail carriers. It aims for “flawless scalability” to support customer satisfaction and network quality.
On LinkedIn, CEL is described as a leading licensed International Gateway in Bangladesh serving both inbound international voice traffic and outbound calls to the rest of the world. One of its senior executives, Abu Toha Muhammad Kamruzzaman, serves as COO and brings decades of telecom experience to the leadership team.
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Industry context and challenges
The global migration from legacy circuit networks to IP-based voice systems has transformed how telecom carriers operate. Calls that once relied on fixed copper lines now travel through digital pathways managed by software. CEL Telecom has adapted by reinforcing its network footprint across multiple continents. CEL also utilises telco-grade Dialogic equipment and the wholesale Alaris Labs billing system to manage traffic flows.
CEL’s success depends on metrics such as ASR (Answer Seizure Rate), ACD (Average Call Duration) and network efficiency. The company emphasises continuous improvement and innovation, positioning itself as a high-reliability voice carrier rather than a low-cost provider.
