- Deploying process automation has become a key prerequisite of modern business process management and is instrumental in facilitating transformations in today’s technologically disruptive arena.
- In a Camunda survey, 97% of enterprise IT decision-makers recognize the critical role of process automation in digital transformation
Process automation refers to the application of technology and software solutions that enable the creation, deployment, and supervision of workflows and business processes without direct human involvement.These solutions emulate human-like capabilities, particularly in situations where tasks are rule-based and clearly defined, aiming to efficiently complete mundane and time-consuming business functions.
1. Improve operational efficiency
Automation improves operational efficiency by reducing human intervention and ensuring consistent and precise execution of processes, speeding up tasks, increasing efficiency, and enabling employees to focus on strategic aspects of their roles.
Also read: 7 benefits of automation every engineer should know
2. Enhance value creation
Automate workflows to minimize human error and ensure consistent and reliable output, thereby enhancing customer experience. Reduced operating costs, optimized resource utilization, and reduced the need for additional personnel. As processes become more efficient, businesses can discover new forms of value creation that allow time previously spent on standardized tasks to be reallocate to more critical goals.
Also read: Cumulative automation: The key to sustainable efficiency and growth
3. Enhanced AI and ML integration
Combining the power of AI and ML with workflow automation enables predictive capabilities, learning from big data, spotting trends, and improved decision making during workflow implementation. AI, ML, and natural language processing (NLP) can analyze large data sets, manage structured and unstructured data, and provide insights and feedback to RPA systems.
4. Facilitate the advancement of robotic process automation (RPA)
Enterprises experience the advancement of RPA through AI and big data, and RPA systems are most effective when they rely on digital, quantitative data, creating an environment conducive to innovation and providing a competitive advantage to organizations exploring emerging technologies.
5. Leverage AI scalability and adaptability
Automation can scale seamlessly to accommodate increased workloads without a corresponding increase in operational complexity. Workflow automation is an important part of modern business process automation, designed to operate independently, ensuring that tasks follow a defined workflow sequence.
6. Compliance and risk management
Automation is critical to ensuring compliance and reducing the risk of penalties and non-compliance, speeding up key processes from product development to marketing campaigns to be more responsive to market demands.
7. Make full use of unstructured data
Due to the challenges of efficient processing, a large number of unstructured qualitative data sources, such as databases, photos, documents, and digital platforms, are often underutilized, using process automation to quickly respond to change and mobilize resources.
