- Sky Broadband delivers fibre-to-the-home (FTTH) internet plans across Nepal, emphasising affordable, high-speed access and 24/7 support.
- Operating in a crowded ISP market dominated by larger providers, the company must innovate to improve coverage and service quality amid rising user expectations.
Services and local footprint
Sky Broadband Pvt. Ltd, commonly referred to as SkyBroadband, is an internet service provider headquartered in Lalitpur, Nepal. The company offers high-speed broadband services using Fibre-to-the-Home (FTTH) technology — widely regarded as the leading method for delivering fast, reliable internet connectivity to households and businesses.
According to its official site, Sky Broadband was established in May 2016 and received its ISP licence in April 2017. Its service footprint has expanded within key urban areas such as Kathmandu and Lalitpur, with plans for broader expansions in other cities.
Residential plans feature tiered speed options tailored to different usage needs, reflecting typical ISP practice in Nepal. Unmetered data plans with options ranging from entry-level to higher bandwidth cater to both casual users and bandwidth-intensive households.
Sky Broadband promotes affordable pricing, a focus on reliable network access and 24/7 customer support, with contact and support centres based in Prayag Pokhari Marg, Lagankhel. The provider also offers enterprise-level connectivity solutions and dedicated internet circuits to support business clients.
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Industry context, challenges and innovation
Nepal’s internet service provider landscape is highly competitive, with dozens of companies operating nationwide. According to recent data, Sky Broadband appears among the smaller ISPs in terms of allocated IPv4 ranges and installed network size. Leading providers such as WorldLink Communications, DishHome Internet, Nepal Telecom and Vianet Communications serve large subscriber bases and invest heavily in technology upgrades.
Despite competition, growth in internet adoption remains strong in Nepal, driven by increasing digital literacy, remote working, online education and streaming entertainment demand. Fibre broadband continues to be the preferred delivery mechanism due to its superior speeds and capacity compared with legacy DSL or wireless alternatives.
For a regional ISP like Sky Broadband, key challenges include expanding network coverage beyond urban centres, maintaining consistent service quality, and investing in infrastructure upgrades — all while balancing pricing pressures in a cost-sensitive market. Security and customer-support quality are likewise ongoing operational priorities for ISPs serving a growing user base.
Innovation in the sector includes the deployment of IPv6 native support and partnerships with global infrastructure players, although these tend to be led by larger carriers. For smaller providers, differentiation often hinges on local responsiveness, personalised support and competitive pricing.
