- Encoo delivers customised, carrier-agnostic voice, data, and cloud solutions for Australian channel partners.
- The company integrates enterprise security, robust network infrastructure, and automation to meet current compliance and performance demands.
Encoo’s specialisation and solutions expertise
Encoo Communications is an Australian-owned, independent ACMA-registered telecommunications provider that focuses on servicing MSPs (Managed Service Providers) and enterprise/government clients. They offer services across four core pillars: Security, Data, Voice & Cloud. Encoo designs fit-for-purpose solutions that are carrier-agnostic, meaning they can use multiple last-mile technologies (DSL, NBN, Fixed Wireless, Dark Fibre) to optimise reliability and performance.
The company emphasises flexibility over “one size fits all,” building its own phone system with over 700 features configurable per tenant, and maintaining bilateral peering arrangements with cloud providers to enhance performance for SaaS applications. Encoo also heavily automates its internal processes to ensure accurate provisioning and faster deployment of their communications infrastructure.
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Encoo’s credibility, impact and partner strategy
Encoo has demonstrated its credibility through case studies like the Digitising for Success project with Telstra Wholesale APIs, where senior staff such as Jason Li (Head of Operations) and Chris Eaton (Head of Channel Sales) quantified savings of 4-5 hours per order and improved order accuracy significantly. These metrics provide concrete evidence of their operational effectiveness.
Additionally, Encoo’s participation in regional connectivity projects, partnerships with data centres, cloud providers, and consistent alignment with legislative and security requirements (e.g. data breach notification laws and enterprise-grade security standards) showcase both trustworthiness and authority. Their ABN registration (ABN 81 154 521 383) confirms legal legitimacy.
