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Home » Hayo strengthens African footprint with three new offices
IT Infrastructure

Hayo strengthens African footprint with three new offices

By Jocelyn FangJuly 23, 2025No Comments3 Mins Read
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  • Hayo opens offices in Botswana (Gaborone), Liberia (Monrovia) and Malawi (Lilongwe) to accelerate delivery of digital, telecom and cloud services.
  • The expansion supports Africa’s digital economy, which grew from 1.1 % of GDP in 2012 to a projected 5.2 % by 2025 and 8.5 % by 2050.

What happened: Hayo unveiled new local operations in Africa

Global digital solutions provider Hayo has launched official operations in Gaborone, Botswana, Monrovia, Liberia, and Lilongwe, Malawi, bolstering its on-the-ground presence across key African markets. These new regional hubs will deliver solutions tailored to local needs, including IoT, voice, messaging, and cloud communications, directly addressing demand from hyperscalers, governments, enterprises and mobile operators.

CEO Feraz Ahmed emphasised that local operations are essential for understanding country-specific cultural and technical dynamics, calling the offices a “long-term investment in local people, partnerships and digital progress”. Director of Strategic Partnerships Sérgio Rodrigues added that local talent is crucial for designing and deploying solutions that serve communities and enterprises more effectively.

Hayo currently supports over 100 mobile operators across Africa and the Middle East and collaborates with more than 500 partners globally. A key recent initiative includes the National Mobile Registry (NMR) platform, enabling governments in emerging markets to manage mobile ecosystems, ensure compliance and generate sustainable public revenues.

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Why it’s important

Africa’s digital economy has experienced rapid growth—rising from 1.1 % of GDP in 2012 to 4.5 % in 2020, with projections estimating 5.2 % by 2025 and potentially 8.5 % by 2050. Hayo’s expansion is a strategic move to align with this broader regional surge in digitalisation. It promises quicker service delivery, better local partnerships and increased digital adoption.

Botswana, Liberia and Malawi often fall outside the scope of global tech infrastructure initiatives, making Hayo’s presence particularly notable. By creating local hubs, Hayo is helping to reduce latency, meet regulatory standards, and generate employment and skills development within each country.

Moreover, Hayo’s strategy responds to the urgent need for reliable, region tailored digital infrastructure. As local governments and mobile operators intensify efforts to digitise public services, commerce and infrastructure, access to local support enhances success rates and paves the way for innovation in sectors like agriculture, education and health.

This move follows Hayo’s licensing wins in Kenya earlier this year, reflecting a clear ambition to deepen its African presence. It also aligns with broader trends—companies like Ericsson and MTN are actively investing in scalable regional platforms to support Africa’s digital future.

Feraz Ahmed Hayo Sérgio Rodrigues
Jocelyn Fang

Jocelyn is a community engagement specialist at BTW Media, having studied investment Management at Bayes business school . Contact her at j.fang@btw.media.

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