- Verizon outlines 2025 strategy to leverage AI and tackle telecoms challenges
- Jeff Hulse highlights trends reshaping the global telecoms landscape
What happened: Verizon’s AI strategy for telecom innovation
Jeff Hulse, President of Verizon Partner Solutions, shared insights on telecom trends in an interview with Capacity Media. He spoke about the sector’s strategic challenges and how Verizon is adapting to stay competitive. Hulse also revealed the company’s priorities for 2025, focusing on AI and digital transformation.
He reflected on his ITW 2025 fireside chat with Puja Athale, where AI’s role in telecoms was a core topic. He explained how telcos can harness AI to drive innovation and deliver tangible business value. Hulse emphasised Verizon’s aim to enable partners and clients to benefit from real-world AI solutions.
Verizon plans to align its services with rising demand for automation and edge computing. The company sees AI as a tool to enhance connectivity, optimise networks and improve customer experience. Hulse underlined the importance of investing in infrastructure to support these ambitions.
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Why it is important
Telecom operators are under pressure to modernise and offer advanced services to meet customer needs. AI offers a pathway to streamline operations, reduce costs and unlock new revenue streams. Verizon believes embracing AI will help telcos stay relevant and competitive in a fast-changing market.
By focusing on AI, Verizon positions itself as a partner that can drive innovation for global enterprises. It aims to offer tools that simplify business processes and boost operational efficiency. Hulse said delivering real-world value through AI will remain a key goal beyond 2025.
The push towards AI aligns with broader industry shifts towards automation and edge technologies. Verizon’s strategy highlights how telcos must evolve to meet next-generation demands. Strong infrastructure and partnerships will be crucial as AI adoption accelerates in telecoms.
