Ovation Travel Group, Inc.

Ovation Travel Group, Inc. is represented by a current BTW directory company object and is now presented by American Express Global Business Travel as a high-touch business-travel service. Its public materials describe an operating model that combines human travel specialists with online booking, mobile access, real-time data, reporting, trip alerts, unused-ticket tracking, supplier programs and disruption support. Those capabilities can make complex travel easier to manage, but they also create recurring costs in integration, supervision, data quality, maintenance and exception handling.